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COMM exam 3

Terms

undefined, object
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culture
webs of significance; systems of shared meaning
social structures
rules and resources of a group; characteristics such as composition, norms, communication networks, status hierarchies, task requirements and peer pressure
involvement
stakeholders' free expression of ideas that may or may not affect managerial decisions
Narrative Paradigm
of walter fisher
metaphor
clarifies what is unknown or confusing by equating it with an image that is more familiar or vivid
functional perspective
a perspective approach that describes and predicts task group performance when four communication functions are fulfilled
dramatistic pentad
a tool to analyze how a speaker attempts to get an audience to accept his view of reality by using five key elements of the human drama--act, scene, agent, agency
canons of rhetoric
the principle divisions of the art of persuasion, established by ancient rhetoricians-- invention, arrangement, style, delivery, memory
discursive formation
the process by which unquestioned and seemingly natural ways of interpreting the world become ideologies
Faustian bargain
a deal with the devil; selling your soul for temporary earthly gain; according to postman a new technology always presents us with this
corporate stories
tales that carry management ideology and reinforce company policy
the rehetoric
by aristotle
ethnography
mapping out social discourse; discovering who ppl within a culture think they are, what they think they are doing, and to what end they think they are doing it
identification
the recognized common ground between speaker and audience such as physical characteristics, talents, occupation, experiences, personality, beliefs, and attitudes; consubstantiation
golden mean
virtue of moderation; virtuous person develops habits that avoid extremes
thick description
a record of the intertwined layers of common meaning that underlie what a particular ppl say and do
dramatism
by kenneth burke
mortification
confession of guilt and request for forgiveness
literary age
visual era; a time of private detachment because the eye is the dominant sense organ
tribal age
an acoustic era; a time of community because the ear is the dominant sense organ
requisite functions
requirements for positive group outcome; problem analysis, goal setting, identification of alternatives, and evaluation of pluses and minuses for each
narrative fidelity
congruence between values embedded in a message and what listeners regard as truthful and humane; the story strikes a responsive chord
narrative coherence
internal consistency with characters acting in a reliable fashion; the story hangs together
guilt
burke's catchall term for tension, anxiety, embarassment, shame, disgust, and other noxious feelings intrinsic to the human condition
identification of alternatives
generation of options to sufficiently solve the problem
paradigm
a conceptual framework; a univarsal model that calls for people to view events through a common interpretive lense
cultural studies
of stuart hall; a neo-marxist critique that sets forht the position that mass media manufacture consent for dominant ideologies
FOICS
function oriented interaction coding system; a tool to record and classify the function of utterances during a group's discussion
god term
the word a speaker uses to which all other positive words are subservient
collegial stories
positive or negative anecdotes about others in the organization; description of how things work
rhetoric
discovering all possible means of persuasion
enthymeme
an incomplete version of a formal deductive syloogism that is created by leaving out a premise already accepted by the audience or by leaving an obvious conclusion unstated
discursive closure
suppression of conflict without employee realizing that they are complicit in their own censorship
codetermination
collaborative decision making; participatory democracy in the work place
sructuration
the production and reproduction of social systems through group members' use of rules and resources in interaction
invention
a speakers "hunt" for arguments that will be effective in a particular speech
personal stories
tales told by employees that put them in a favorable light
digital age
a possible fifth era of specialized electronic tribes contentious over diverse beliefs and values
cultural performance
actions by which memebers constitute and reval their culture to themselves and others; an ensemble of texts
media ecology
of marshal mcluhan, the study of differnent personal and social environments created by the use of different communication technologies
participation
stakeholder democracy; the process by which all stakeholders in an organization negotiate power and openly reach collaborative decisions
systematically distorted communication
operating outside of employees' awareness, a form of discurse tht restricts what can be said or even considered
guilt
burke's catchall term for tesion, anxiety, embarassment, shame, disgust, and other noxious feelings intrinsic to the human condition
corporate colonization
encroachment of modern corporations into every area of life outside the workplace
goal setting
establishing criteria by which to judge proposed solutions
adaptive structuration theory
by poole
ideology
framework through which we interpret, understand, and make sense of social existence
ritual
texts that articulate multiple aspects of cultural life, often marking rites of passage or life transitions
victimage
scapegoating; the process of naming an external enemy as the source of all personal or public ills
mortification
confession of guilt and request for forgiveness
functional utterance
an uninterrupted statement of a single member that appears to perform a specific function
identification
the recognized common ground between speaker and audience such as physical characteristics, talents, occupation, experiences, personality, beliefs, and attitudes; consubstantiation
Dramatism
by Kenneth Burke
devil term
the word a speaker uses that sums up all that is regarded as bad, wrong, or evil
managerialism
a systematic logic, set of routine practices, and ideology that values control over all other concerns
democratic pluralism
the myth that society is held together by common norms such as equal opportunity, respect for diversity, one person- one vote, individual rights, and rule of law
functional perspective on group decision making
by hirokawa & goura;
pathos
emotional proof, which comes from the feelings the speech draws out of those who hear it
electronic age
an era of instant communication; a return to the global village with all at once sound and touch
information model
view that communication is merely a conduit for the transmission of information about the real world
communication model
a view that language id the principal medium throug which social reality is created and sustained
god term
the word a speaker uses to which all other positive words are subservient
problem analysis
determining the nature, extent, and cause of the problem facing the group
victimage
scapegoating; the process of naming an external enemy as the source of all personal or public ills
hegemony
the subtle sway of society's haves over its have-nots
print age
a visual era; mass produced books ussher in the industrial revolution and nationalism, yet individuals are isolated
evaluation of positive and negative characteristics
testing the relative merits of each option against the criteria selected; weighing the benefits and costs
dramatic pentad
a tool to analyze how a speaker attempts to get an audience to accept his view of reality by using five key elements of the human drama-- act, scene, agent, agency, and purpose
devil term
the word a speaker uses that sums up all that is regarded as bad, wrong, or evil
ethos
ethical proof, which comes from the speaker's intelligence, character, and goodwill toward the audience, as these personal characteristics are revealed through the message
consent
the process by which employees actively, though unknowingly, accomplish managerial interests in a faulty attempt to fulfill their own
reflective thinking
thinking that favors rational consideration over intuitive hunches or pressure from those with clout
global village
a world wide electronic community where everyone knows everyone's business and are all somewhat testy
logos
logical proof, which comes from the line of argument in a speech

Deck Info

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