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Communication Ch. 5-7

Terms

undefined, object
copy deck
"We" Language
Statement that implies that the issue is the concern and responsibility of both the speaker and the receiver of a message. The topic concerns both parties. ~"We" need to clean the house.
"You" language
A statement that expresses or implies a judgment of the other person. ~Positive or negative judgments ~~YOU look great. ~~YOU made a mess.
Accenting
Nonverbal behavior that emphasize part of a verbal message. ~It was YOUR idea!
Ambushing
A style in which the receiver listens carefully in order to gather information to use in an attack on the speaker. Listening carefully for the perpose of attacking the speaker. ~Speaker says, "I've had my licence since I was 16." Later Speaker says
Attending
The process of filtering out some messages and focusing on others. Filtering out the information received through the ear that we don't need and focusing on the info needed. ~Listening to a teacher. Filtering out people shuffling paper, talking outs
Body orientation
Type of nonverbal communication characterized by the degree to which we face forward or away from someone. The angle of our bodies, feet, and head toward or away from someone. ~Conversing with a friend and someone you don't want to talk to walks ove
Chronemics
The study of how humans use and structure time. ~Can have intentional and unintentional messages. ~Shouldn't be late to an interview but interviewer may keep you waiting.
Complementing
Nonverbal behavior that reinforces a verbal message. Nonverbal behavior that match the thoughts and emotions the communicator is expressing linguistically. ~Saying thank you with a sincere face and voice vs. saying it with a blank face and monotone
Convergence
The process of adapting one's speech style to match that of others with whome the comunicator wants to identify. Copying another way of speaking to gain social approval, feel like part of the group. ~Using acronyms online (LOL) ~trying to use big
Counterfeit questions
Questions that disguise the speaker's true motives, which do not include a genuine desire to understand the other person. Questions that try to send a message instead of receive one. ~Are you wearing THAT dress? ~That movie sucked, didn't it? ~Do
Emblems
Deliberate nonverbal behaviors with precise meanings, known to virtually all members of a cultural group. ~Shaking head, yes or no. ~Wave, hello or goodbye
Haptics
The study of touching. ~Which part of body touched ~How lond it lasts ~How much pressure ~The situation in which the touch occurs
Hearing
The phsyiological dimension of listening. Perceiving sound through the ear. ~Being able to make out what is being said over background noises.
High-Context Cultures
Cultures that avoid direct use of language, relying on the context of a message to convey meaning. Cultures that rely on more than just the words of a message to understand the meaning; using also body language, the history of the relationship, social
Insluated litening
A style in which the receiver ingnores undesirable information. Activly avoiding or ignoring certain topics. ~Reminding someone that they need to do the dishes and they reply with a grunt or a vague promise that they will get to it later.
Kinesics
The study of body position and motion. The study of nonverbal communication. ~Posture, body orientation, gestures, facial expressions and eye contact.
Linguistic Relativism
The notion that the worldview of a culture is shaped and reflected by the language its members speak. The way people see the world based on their culture or native language. ~In English, we have verbs and nouns making our view of the world like a sn
Low-Context Cultures
Cultures that use language primarily to express thoughts, feeling, and ideas as clearly and logically as possible. Cultures that look for the meaning of a statement in the words spoken. ~Thinking that they say what they mean.
Monochromic
Behavior emphasizing puntuality, schedules, and completing one task at a time. ~North America is monochromic. ~"Time is money"
Paraphrasing
Restating a speaker's thoughts and/or feelings in the listener's own words. Putting the speakers message into your own words to make sure that you are understanding correctly. ~S-That shirt is wrong for your body type. P-You thinks I look fat in th
Personal distance
One of Hall's four distance zones, ranging from 18 inches to 4 feet. ~Keeping someone at arms length. ~Personal but not close.
Powerless Speech Mechanisms
Ways of speaking that may reduce perceptions of a communicator's power. Forms of speech that communicate to others a lack of power in the speaker ~hedges, hesitations, intensifiers, and so on. ~"Uh, I may be wrong, but..." ~"We should get to work,
Pragmatic Rules
Liguistic rules that help communicators understand how messages may be used and interpreted in a given context.
Proxemics
The study of how people and animals use space. The distance between people as they interact. ~Two dimensions of proxemics: distance and territoriality.
Pseudolistening
An imitation of true listening in which the receiver's mind is elsewhere. Pretending to listen but really daydreaming or otherwise preoccupied. ~"Spacing out" while a proffesor is lecturing.
Selective listening
A listening style in which the receiver responds only to messages that interest him or her. Listening only to parts of the conversation that interest you and ignoring everything else. ~Spacing out until someone starts talking about a movie and then
Semantic Rules
Rules that govern the meaning of language, as opposed to its structure. The way we assign meaning to a word. ~Cool - can mean chilly or good.
Stage-hogging
A listening style in which the receiver is more concerned with making his or her own point than in understanding the speaker. Turning the topic to yourself instead of really listening to what the other person is saying. ~Someone talking about a pro
Supportive response
Response that demonstrates solidarity with a speaker's situation. ~I understand how you feel. ~You are right, he is a jerk. ~I'm here for you.
Syntactic Rules
Rules that govern the ways symbols can be arranged, as opposed to the meanings of those symbols.

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