Leadership #7
Terms
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- A group is a collection of people who have a common objective and _________.
- purpose
- A group gives its best response to a leader who blends individual and group _______.
- goals
- Leaders performs which two general functions?
- Ensure mission accomplishment and satisfaction of group needs
- Characteristics of officership include loyalty, commitment and _______.
- sensitivity
- What type barrier to communication arises when the responsibilities and line of authority are not understood by all?
- Organizational
- The two steps to overcoming barriers to communication are develop effective communication in command and _____________________.
- increase oral and written skills
- List the three non-personal symbols
- Space, Time, Material
- The five personal symbols of non-verbal communication are voice, eyes, facial expressions, body language and _____ of _____.
- Zones of Interaction
- Name the four zones of interaction
- Intimate, Personal, Social, and Public
- What zone of interaction ranges from 1 1/2 to 4 feet and involves conversation with friends.
- Personal
- What zone of interaction ranges from 12 feet onward would you use when you do not want two-way verbal interaction?
- Public
- Non-verbal communications is divided into two types of symbols: non-personal and personal. (true/false)
- TRUE
- Personal symbols of non-verbal communication include voice, eyes, facial expression and ____ ____.
- body language
- Non-verbal communication is the ability to communication by not using words. (true/false)
- TRUE
- The most complex barrier to communications is _______.
- An officer wants to be proactive not _____.
- reactive
- Self confidence can be defined as having pride and ______.
- poise
- Being considerate of others, fair and honest is the definition of ______.
- humaneness
- The _____ of a group is the blend of all the personalities of its members
- character
- Integrity of character is having high morale ______.
- standards
- Commands respect and cooperation is the definition of Effectiveness in working with _______.
- others
- The sense of responsibility is when you accept assignments ________.
- willingly