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Business

Terms

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laissez-faire leadership
Employees are left to make many of the decisions rather than receiving clear
contribution
The sales revenue of an item (its price) minus the variable cost of making and
fixed costs
Costs which do not change as output changes.
fixed assets
Assets which are used to help production take place.
globalisation
The increase in worldwide competition between businesses
lean production
A method of being efficient and cutting out waste in a production system.
balance sheet
An account that gives a statement of a firms wealth on a particular date and
field research
Data collected for a specific purpose at the time it is required and usually
appropriation account
The section of the profit and loss account showing what happens to any net
franchisor
The person or organisation selling the right to operate a franchise.
acid test ratio
This measures the liquidity of a business and is calculated by the ratio of current
branding
Identifying a product by giving it a unique brand name and making it special in
kaizen
A method of continuous improvement within a workplace
franchisee
The person or organisation buying the right to operate a franchise outlet.
division of labour
When the production process is split up into different tasks and each worker
current liabilities
These are debts which the firm has to repay within one year.
market research
The data collected about existing and potential markets.
franchise
The right to trade under an established name.
labour turnover
The number of employees leaving a firm over a period of time.
finance - short term
Money borrowed for between one day and three years. It is mainly needed to
batch production
The production of a similar or identical good in batches with production stopped
debtors
These are people or organisations who have bought goods or services from a
cost of sales
The cost of goods made or bought by a business. It is calculated by taking
cooperative
An enterprise where a group of people either work together or buy or sell
delegation
Giving others the authority to undertake a task.
entrepreneur
A person who is willing to take a risk by investing money into a business,
diversification
This is when a business expands by moving into new markets. This might be
go slow
A form of industrial action when the employees do their normal tasks more
market leader
The number one firm in the market for a particular product measured by its
chain of distribution
The way in which goods get from the manufacturer to the producer
collective bargaining
Negotiations on industrial relations matters with all sides represented.
fringe benefits
Non monetary rewards given as incentives to employees.
contract of employment
A written document detailing an employees terms and conditions of
job enrichment
Adding tasks which require more skill and/or responsibility
chain of command
A structure within a firm allowing instructions to be passed downwards through
liabilities
The debts of a business both long and short term.
grants
Money given to a firm to help it to operate and expand. This does not have to be
person specification
Document which outlines the requirements, qualifications and expertise required
hierarchy
An organisation in which power and responsibility are built up in layers with the
cash flow forecast
A prediction of future flows of cash into and out of a business set out in a chart
job rotation
Changing the work of employees on a regular basis to give them more
job enlargement
Similar extra tasks are added to a workers job description.
gross profit margin
A comparison of the Gross Profit of a firm with its sales revenue calculated as a
depreciation
The method of lowering the value of fixed assets for wear and tear.
board of directors
Appointed by shareholders to decide policy and run the company.
exports
Goods and services sold to other countries.
enterprise zone
A small area usually with high unemployment given special help by the
inflation
A rise in average price levels of goods and services measured by the retail price
conglomerate
A business that operates in many different markets.
assets
Everything that a company owns and has a money value.
current ratio
This measures a firms ability to pay short term debts by comparing its current
job descrition
A document which outlines the responsibilities and duties expected of an
current assets
These are assets which can be easily turned into cash such as stock and debtors.
authoritarian
This style of management means that one person makes the decisions.
job production
Producing a single one-off product or service to meet the individual
vertical integration
A firm expands by moving into a smaller, but different, area of production eg
hire purchase
The buying of equipment by paying in instalments, usually including interest.
herzberg theory
Motivation of employees through pay and hygiene factors
expenses
All the operating costs of a firm, sometimes called overheads.
creditors
These are people or organisations who have supplied goods or services to a firm
horizontal integration
One firm merging with another in the same industry at the same stage of
annual general meeting
A legal requirement to hold a meeting once a year for all shareholders to vote in
just in time (JIT)
A strategy involving the supply of stocks to the producer just in time for their
costs of production
Payments for buying or hiring the resources needed to make a product, sell
bonus
Additional amounts of money above normal pay as a reward for good work.
democratic leadership
This style of management allows employees to take part in decision making.
commission
Payment relating to the number of sales made, often calculated as a percentage
loans
A specific sum of money borrowed for a fixed period of time with interest
long term liabilities
Capital borrowed for use in a business to be repaid in a time period of longer
accounts
The financial records of a firms transactions.
loss leader
A product that is deliberately sold for less than its cost price to attract customers.
factors of produuction
These are the resources needed to produce goods or services
cost plus pricing
The cost of making the product plus a percentage for profit mark up.
induction training
For new staff, an introduction to the company, its organisation, its rules and
flow production
The manufacturing of identical goods in large numbers on a continuous
business plan
A detailed outline of a businesss intention over a period of time.
competitive pricing
Companies base their prices according to competitors prices
limited liability
Responsibility for debt is limited to the amount of money put into a business
gross profit
The difference between sales revenue and cost of sales.
consumer
A person who uses goods and services.
diseconomies of scale
These disadvantages arise when a firm becomes too large to manage effectively
breakeven point
The level of sales at which total costs equal total revenue
direct costs
Costs which are directly related to a production process.
finance - long term
Money borrowed for at least ten years which will be used to start up larger
industrial action
The action taken by employees to slow down or halt the production of goods or
imports
The purchase of goods or services from overseas.
economies of scale
These are the advantages of producing large quantities of output. These should
capital employed
This is the total amount of capital or money put into the business.
fiscal policy
The use of government spending and taxation to control the state of the
limited company
A business structure which has a separate legal identity to its owners known as
chain of production
The stages through which a product will pass during production.
exchange rate
The price or value of one currency compared to another.
desk research
This is data which has been previously gathered for another purpose. It can also
indirect costs
Costs which cannot be related to a particular product, often called overheads.
delayering
The removal of a layer of management in an organisation.
assisted areas
Large areas or parts of a region that are identified for assistance by the
disposable income
The money available for use by a consumer after taxes, national insurance and
dividend
Payments made to shareholders from the profits of a company.

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