Managment Final
Terms
- Power
-
the ability to get someone to do something you want done or the ability to make things happen in the way you want them to
-
Influence
- When you use that power and how it is reponded by other peoples behavior when using that your power
-
Reward Power
-
using extrinsic and intrisinc rewards to control other people
- Money
- Promotions
- Complements
- entriched jobs
-
Coercive power
-
Deny desired rewards or administer punishment to control people. Presence of Union and Organizational policies can weak coervice power.
- demotions
- firing
- transer
- withhold pay raise
-
Legimitate Power
-
Hierachle authority, boss have right of command. Must have legitimacy is needed
-
Process Power
- Control over methords of production and analysis. Assignment to analyze a certain part of the company. Specialist.
-
Information Power
- access to and or the control of information. Top secret information with held amongst lower people in the hierarchal chain.
-
Representative Power
-
Formal right conferred by the firm to speak as a representviae for a potentially important group composed of individuals across departments or outside the firm.
-
6 Position Power
-
- Reward Power
- Coercive Power
- Legitimate Power
- Process Power
- Information Power
- Representative Power
- Personal Power, 3 of them
-
Resides in the individual and is indepedent of the individuals position.
- Experise
- Rational Persuation
- Referent Power
-
Expert Power
-
Personal power
- ability to control another person behavior through possession of knowledge, experiecne, or judgement that the other person does not have but needs.
-
Rational Persuation
-
personal Power
- Showing desired outcome and shows desired goal and a reasonable way to achieve it
- showing specific actions to achieve these outcomes
-
Referent Power
-
Personal Power
- Identification with the power source
- Obeys because he or she wants to behave, perceive or believe as the boss does
-
Building Power Position
-
Position power can be enhanced by
- showing that the workers job done are highly relevant to the company's goals
- able to respond to urgent organizational needs
-
Building Personal Power
-
Having expertise, political saavy and likability enhances personal power.
-
Combination of Position and Personal Power
-
Managers do things to increase visibility of their job performance.
-
Turning Power Into Rational Influence
-
- Reason
- Friendliness
- Coalition
- Bargaining
- Assertiveness
- Higher Authority
- Sanctions
-
Milgram Experiment
-
Designed experiemtns to determine extent to which people obey commands of an aurthority figure, even if they believe the are endangering the life of another person.
People continued even though through extreme conditions.
-
Obedience and the acceptance of Authority
- Subordinate needs to believe that the requested action is consistent with the purpose of the firm
- Obedience and the Zone of Indifference
-
People seek a balance between what they put into an organization and what they get in return.
- subordinate willing to respond without subjective the directives to crtical evaluation or judgment.
- will when you say no to your bo
- subordinate willing to respond without subjective the directives to crtical evaluation or judgment.