COMM 114 Test
Terms
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- Perception
- The process of becoming aware of objects and events from the senses.
- Active perception
- Your mind selects, organizes, and interprets that which you sense.
- Subjective perception
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-Your uniquely constructed meaning attributed to sensed stimuli.
-Your attached meaning to what your mind selects. - Selection
- \"Tune out\" certain stimuli.
- Selective exposure
- You expose yourself to info that reinforces, rather than contradicts, your beliefs or opinions.
- Selective attention
- Even when you do expose yourself to info and ideas, you focus on certain cues and ignore others.
- Selective perception
- Tendency to see, hear, and believe only what you want to see, hear, and believe.
- Selective retention
- Tendency to remember better the things that reinforce your beliefs rather than those that oppose them.
- Organization
- The grouping of stimuli into meaningful units or wholes.
- Figure
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-Focal point of your attention.
-Your comprehension. - Ground
- Background against which your focused attention occurs.
- Closure
- Tendency to fill in missing info in order to complete an otherwise incomplete figure or statement.
- Proximity
- Objects physically close to each other will be perceived as a unit or group.
- Similarity
- Elements are grouped together because they resemble each other in size, color, shape, or other attributes.
- Interpretation
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-Assignment of meaning to stimuli.
-Where the differences appear and can play out. - Interpretive perception
- A blend of internal states and external stimuli.
- Perceptual constancy
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-Idea that your past experiences lead you to see the world in a way that is difficult for you to change.
-Role an individual plays in a group. - Culture
- System of shared beliefs, values, customs, behaviors, and artifacts that the members of a society use.
- Marshall Singer (1982)
- Perceptions are largely learned; what people see, hear, is conditioned by their culture.
- Co-culture
- Group whose beliefs or behaviors distinguish it from the larger culture of which it is part.
- Identity management (Goffman)
- The control (or lack of control) of the communication of information through a performance.
- Language
- A collection of symbols, letters, or words with arbitrary meaning that are governed by rules and used to communicate.
- Semantics rules
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-The study of the way humans use language to evoke meaning in others.
-Focuses on individual words and their meaning.
-Interested in how language and its meaning change over time. - Syntax rules
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-The way in which words are arranged to form phrases and sentences.
-Changes the meaning of the same set of words. - Pragmatics rules
- The study of language as it is used in a social context, including its effect on the communicators.
- Phatic communication
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-Communication that is used to est. a mood of sociability rather than to communicate info or ideas.
-Helps us interpret meaning in specific contexts. - Sapir-Whorf hypothesis
- Our perception of reality is determined by our thought processes and our thought processes are limited by our language and, therefore, that LANGUAGE SHAPES OUR REALITY.
- Colloquialisms
- Words and phrases used informally.
- Cliche
- An expression that has lost originality and force through overuse.
- Euphemism
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-A more polite, pleasant expression used in place of a socially unacceptable form.
-Enters the language to \"camouflage the naked truth\".
-Considered more polite. - Doublespeak
- Any language that is purposefully constructed to disguise its actual meaning.
- Slang
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-A specialized language of a group of people who share a common interest or belong to a similar co-culture.
-Helps a co-culture est. its membership and its boundaries.
-Purpose is to keep insiders in and outsiders out. - Profanity
- Language that is disrespectful of things sacred.
- Jargon
- The technical language developed by a professional group, such as physicians, educators, electricians, economists, or computer operators.
- Regionalism
- Words and phrases specific to a particular region or part of the country.
- Dating
- Specifying when you made an observation, which is necessary because everything changes over time.
- Frozen evaluation
- An assessment of a concept that does not change over time.
- Indexing
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-Identifying the uniqueness of objects, events, and people.
-Recognizing the differences among the various members of a group. - Observation
- What is sensed.
- Inferences
- Conclusions drawn from observations.
- Cultural competence
- Responding respectfully and effectively to all people.
- Nonverbal communication
- The process of using wordless messages to generate meaning.
- Repeating
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-Occurs when the same message is sent verbally and non-verbally.
-Nonverbal cue reiterates verbal cue. - Emphasizing
- The use of nonverbal cues to strengthen your message.
- Complementing
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-Different from repetition in that it goes beyond duplication of the message in two channels.
-Nonverbal and verbal add meaning to one another.
-Expand meaning of the message. - Substituting
- Occurs when nonverbal codes are used instead of verbal codes.
- Regulating
- Occurs when nonverbal codes are used to monitor and control interactions with others.
- Misunderstandings
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-Codes can communicate many meanings.
-Different codes may mean the same thing. - Nonverbal codes
- Codes of communication consisting of symbols that are not words, including non-word vocalizations.
- Kinsesics
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-Study of bodily movements and facial expressions.
-Need to observe, analyze, and interpret. - Emblems
- Nonverbal movements that substitute for words and phrases.
- Illustrators
- Nonverbal movements that accompany or reinforce verbal messages.
- Affect displays
- Nonverbal movements of the face and body to show emotion.
- Regulators
- Control flow or pace of communication.
- Adaptors
- Nonverbal movements that serve a physical or psychological purpose.
- \"Matching hypothesis\"
- Women and men seek others who are of similar attractiveness.
- Proxemics
- Study of space and distance.
- Territoriality
- Need to est. and maintain certain spaces as your own.
- Edward T. Hall
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-First to define the four distances people use regularly.
-Intimate, personal, social, and public. - Monochronic
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-Time is a commodity.
-Time can be lost, gained, spent, and wasted.
-Time is linear, adherence to schedules. - Polychronic
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-Time is more holistic.
-Schedules are less important, events may not start on time. - Haptics
- Use of touch.
- Chronemics
- Time.
- Objectics
- Clothing and artifacts.
- Paralinguistics
- Vocal cues.
- Listening Process
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-Active process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.
-Mental act where you need to retain information and respond accordingly.
1. Receive sound waves.
2. Process them. - Automatic attention
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-Instinctive focus.
-Automatic such as when a gun goes off or there is a loud noise or I call your name. - Working memory
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-Part of consciousness that helps us assign meaning and interpret stimuli.
-Looks for connections between new information and long-term memory. - Short-term memory
- Temporary storage for information.
- Long-term memory
- Permanent storage for information.
- Hearing
- The act of receiving sound.
- Listening
- The active process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.
- Schema
- Organizational \"filing systems\" for thoughts held in long-term memory. How we access information.
- Active listening
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-Involved listening with a purpose.
-Using all available senses.
-Paraphrasing what is heard both mentally and verbally.
-Checking your understanding to ensure accuracy.
-Providing feedback. - Feedback
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-Responses to the speaker\'s message.
-Can be positive or negative. - Empathetic listening
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-Form of active listening, you attempt to understand where the other person is coming from.
-Being \"fully engaged in the moment\", and have the ability to perceive another person\'s worldview as if it were your own. - Critical listening
- You challenge the speaker\'s message by evaluating its accuracy, meaningfulness, and utility.
- Listening for enjoyment
- Involves seeking out situations involving relaxing, fun, or emotionally stimulating information.
- Physical distractions
- All the stimuli in the environment that keep you from focusing on the message.
- Mental distractions
- The wandering of the mind when it is supposed to be focusing on something.
- Factual distractions
- Focusing so intently on the details that you miss the main point.
- Semantic distractions
- Over-responding to an emotional-laden word or concept.
- Status
- Devoting attention based on the social standing, rank, or perceived value of another.
- Stereotypes
- Treating individuals as if they are the same as others in a given category.
- Sights and sounds
- Letting appearances or voice qualities affect your listening.
- Egocentrism
- Excessive self-focus, or seeing yourself as the central concern in every conversation.
- Defensiveness
- Acting threatened and feeling like you must defend what you have said or done.
- Experiential superiority
- Looking down on others as if their experiences with life is not as good as yours.
- Personal bias
- Letting your own predispositions, or strongly held beliefs, interfere with your ability to interpret information correctly.
- Pseudolistening
- Pretending to listen but letting your mind or attention wander to something else.
- Critical thinking
- Involves analyzing the speaker, the situation, and the speaker\'s ideas to make critical judgments about the message being presented.
- Genderlect theory
- Masculine and feminine communication styles are examples of two different cultural dialects.
- Conflict
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-Constructive and creative.
-Can also be dysfunctional. - Interpersonal Relationships
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-Two or more people.
-Interdependent.
-Interacted for some time.
-Consistent patterns. - Interdependent
- Mutually dependent of one another.
- Complementary
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-Each person supplies something the other person lacks.
-\"You complete me\". - Symmetrical
- Have highly similar characteristics.
- Uncertainty Reduction Theory
- Communicate in order to learn more about people and reduce our uncertainty.
- Social Exchange Theory
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-Weigh the rewards and costs to determine choices about the relationships.
-Pros/cons to figure out how to proceed. - Social Penetration Theory
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-Process of increasing disclosure and intimacy in a relationship.
-As we get to know someone we learn more about them.
-Ex. Onion--has layers. - Self-Disclosure
- Process of making intentional revelations about yourself that others would be unlikely to know.
- Open Area
- Known to self and known to others.
- Blind Area
- Not known to self but known to others.
- Hidden Area
- Known to self but not known to others.
- Unknown Area
- Not known to self and not known to others.
- Role-Limited Interaction
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-We meet people based on roles.
-Encounter people in chat rooms, sports, school.
-Limit our disclosures. - Friendly Relations
- We check each other out to see if we want to further the relationship.
- Moving Toward Friendship
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-Meet each other outside of school.
-Self-disclosure more.
-Many friendships stay at this stage. - Nascent Friendship
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-We call each other friends and think of each other as friends.
-Share feelings and value, concerns, and interests.
-Work out private rules for interactions. - Stabilized Friendship
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-There is continuity.
-Don\'t need to make plans to ensure you will see one another.
-Have a mutually high level of trust. - Waning Friendship
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-Sometimes happens because one person moves.
-Fade slowly rather than abruptly.
-Friends may run natural course and become boring.
-Violations of trust may also affect relationships.
-Communication may become more controlling and strategic.
-Both friends must be willing to rebuild trust and intimacy. - Social value
- How we look to others.
- Responsiveness
- We select individuals who like us.
- Knapp and Vangelisti (2000)
- Helps organize and explain relational changes.
- Experimenting
- Interests/hobbies.
- Intensifying
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-Share personal information.
-Awareness the relationship is developing. - Integrating
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-Begin doing things that are similar.
-Merge social circle.
-May have common property. - Bonding
- Deepest level of commitment.
- Active verbal responses
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-Come-back/defending.
-Mimicking. - Acquiescent respnses
- Apologize/let me consider this...
- Invulnerable responses
- Whatever/so/sticks and stones/I don\'t care/crying/laughing/silence treatment.