chapter 15 and 16
Terms
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- equal employment opportunity act
- was passed to strengthen laws protecting workers from discrimination on the basis of gender, ethnicity, or other aspects of identity
- ageism
- for example, workers over the age of forty were often fired or denied of job offers in the past because of the need for younger generation workers
- performance appraisal
- an evaluation of how well a person is doing on their job
- bureaucracy
- several levels of management
- discrimination
- excluding someone on the basis of age, gender, or ethnicity
- business etiquette
- what is considered acceptable social behavior and manners in business that differs from country to country
- Americans with disabilities act
- was passed requiring businesses to provide facilities such as wheelchair ramps
- hierarchy
- a higher chain of command with one person at the top who makes all the decisions
- transfer
- a move to another job within a company at the same level and pay
- diversity
- a variety of people with different backgrounds and identities
- culture
- often defined in terms of its dress, food, language, and art
- orientation
- the process of helping new employees adjust to a company
- group training
- an instructor or manager teaches someone how to use the program with a group of other employees in class
- separation
- leaving a company for any reason
- stereotype
- what people use to identify them by a single trait or as a member of a certain group rather than as individuals
- recruitment
- actively looking for qualified people to fill a job
- on-the-job training
- involves learning a new job by actually doing it
- human resources management
- the process of finding, selecting, training, and evaluating employees
- job description
- a detailed outline of the duties, qualifications, and conditions required to do a specific job
- compensation
- how much a job pays and the benefits that are offered
- baby boom generation
- seventy-six million babies born in the United States born between 1946 and 1964
- corporate culture
- a company's shared values, beliefs, and goals