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Terms
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- process of working with people to achieve goals
- management
- actually getting the job gone
- effectiveness
- ribbion cutting ceremonial role
- mitzberg figurehead role
- ability to coordinate and integrate ideas concepts and practices
- conceptual skills
- pillars of modern management
- scientific management bureaucratic admin
- 1st theory employees have rights
- bureaucratic model
- principle employees receive orders from 1
- unit command
- subsystem converts inputs to outputs
- technical
- 1st step in decision making process
- define the problem
- probability of error
- uncertainty
- decision maker accepts reasonable alternative that isn't necessarily optimum course
- satisfier
- name psychological conflict 2 unattractive alternatives
- avoid avoid
- greatest good for the greatest number
- utilitarian approach
- management obligation to make action in interest of society
- corporate social responsibility
- guilty of stupidity, arrogance, and greed
- steve madden
- ethical standard highest value on behavior that is more pleasurable and rewarding to society
- altruism
- rick
- consequence
- probability
- uncertainty
- micro
- scientific management
- marco
- bureaucratic
- maximize his or her outcome
- individualism
- unit command
- receives orders
- satisfier
- reasonable alternative
- planning scheduling and monitoring
- conceptual skills
- ablility to work effectively with others
- human skills
- knowledge, use of tools techniques and procedures
- technical skills
- knowledge of org represented by patents trademarks systems
- structural capital
- value of establishing customers and suppliers
- customer capital
- cumulative skills and knowledge of the org
- human capital
- doing the right thing
- effective
- doing things right
- efficient
- crisis management elements
- strategic actions technical and structural actions evaluation and diagnosis community action psychological and cultural actions
- decision making
- lack of structure risk uncertainty psychological conflict organizational conflict
- define the problem
- observes symptoms problem diagnosis potential causes verification
- corporate responses
- obstructive defensive accommodative proactive
- obstructive
- denial
- defensive
- seek legal action
- accommodative
- if you prove it ill pay
- proactive
- corp seeks to learn potential consequences and prevent them
- distributive justice
- requires that different treatment of people not be based on arbitrary characteristics
- procedural justice
- requires that rules be clearly states and consistently and impartially enforced
- compensatory justice
- argues that the part responsible should compensate any injured individuals
- individualsim
- acts are ethical when the promote the individual's best long-term interest
- moral rights
- people have fundamental rights and liberties that cannot be taken away
- utilitarian
- greatest good for the greater number