behavioral perspective
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- contribution of early behaviorist
- Hugo Munsterberg, Mary Parker Follett
- behavioral mgmnt
- emp behavior in org context: mayo, maslow, mcgregor
- integrating the classical, behavioral and quantitative perspectives
- the systems perspective
- behavioral mgmnt perspective
- human relatins and behavioral sciences
- Mayo and Hawthorne studies
- 1: changed lighting, 2: isol vs being watched; 3: incentive pay plan (fear of rejection>pay incentive)
- Human Relations Mvmnt
- workers respond primarily to social context of workplace: maslow, mcgregor
- contingency perspective
- the best mgr behavior depends on elements in a given situation
- 4 elements of the systems perspective
- inputs, process, outputs, feedback
- behavioral sciences approach
- HR mvment too simplistic, holistic view of behavrios; despite what you believe, try to find a soln to best fix the prob
- quantitative perspective of mgmnt
- mgmnt science, operations mgmnt: decision making using math models and processes
- operations management
- application of models to improve organizatoin and increase efficiency
- progression
- higher need not motivators until lower needs are met
- Y
- generally capable and responsible (human relations mvmnt)
- management science
- relies on model/math to improve decision making
- deficit
- unsatisfied need is focal motivator and satisfied need no longer influences behavior
- Hawthorne effect
- possibility that person in the study increased performance because of increased attn from researchers
- maslow's here and now motivation
- physiological, safety, belonging, esteem, self actualization
- X
- lazy, must coerce, mg by fear (scientific)
- Hugo Munsterberg
- father of applied psych, select who would be best for job
- 4 aspects
- contribution of early behaviorest, hawthorne studies, human relations mvmnt, behavioral sciences approach
- McGregor
- X and Y
- MP Follet
- power with not over, resolve conflict thru integration, "integrative unity"