Interviewing & Functional Assessment
Terms
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- What should you be doing when you are "sending" communication?
- asking the right questions, narrowing the physical exam
- What should you be doing when you are "receiving" communication?
- accessing whether or not what you are being told is reasonable-plan
- The internal factors affecting communication are:
- liking others, empathy, and ability to listen (what the answer was & how they answered it)
- External factors affecting communication are:
- ensure privacy, refuse interruptions, physical environ, dress, note-taking
- An open ended question is/does what?
- use for narrative info, calls for paragraph answers, elicits feelings, opinions, ideas, builds and enhances rapport
- A close ended question is/does what?
- use for specific info, calls for short one to two word answers, elicits cold facts, limits rapport and leaves interaction neutral
- What seven things are included in responses?
- clarification, silence, facilitation, empathy, confrontation, interpretation, explanation
- Name eight interviewing problems:
- providing false reassurance, giving unwanted advice, using authority, using avoidance language, distancing, professional jargon, talking too much, interrupting
- Nonverbal skills count for up to ___% of communication.
- 85%
- Nonverbal skills include:
- physical appearance, posture, gestures, facial expressions, eye contact, voice, touch
- Remember developmental considerations of parents, infants, preschoolers, school-age, adolescents, older adults
- Look over
- Special considerations include these 8 situations:
- hearing impaired, acutely ill, patients under the influence, personal questions, sexually aggressive, crying patients, anger, threat of violence
- Three cultural considerations are:
- slow your speech (simple terms), agreement (verify understanding), etiquette
- Altered functioning is defined by the _____.
- patient
- Health management pattern includes:
- perceived health or well being, knowledge of lifestyle and relationship to health, adherence to treatment regimens
- Nutritonal-Metabolic pattern includes:
- usual fluid/food intake, types of foods/fluids, actual weight, desired weight, appetite
- Elimination pattern includes:
- bowel elimination pattern changes, bladder elimination pattern changes, control probs, use of assistive devices (laxatives), medications
- Activity/Exercise pattern includes:
- patterns of exercise activity, leisure, ability to perform ADLs (activities of daily living
- Some ADLs are:
- dressing oneself, shopping, cooking, caring for a pet
- Sleep/rest pattern includes:
- patterns of sleep, rest, napping/caffeine intake, perception of quality, quantity
- Cognitive-perceptual pattern includes:
- vision, learning, senses, language adequacy, memory, decision making ability, discomfort
- Self-Perception pattern includes:
- attitudes about oneself, sense of worth, perceptions of abilities, emotional patterns, body image, identity
- Role-relationship pattern includes:
- patterns of relationships, role responsibilites, satisfaction with all of this
- Sexuality-Reproductive pattern includes:
- menstrual, reproductive history, satsifaction with sexual relationships, pre- or post menopausal problems, accuracy of sex education
- Coping-stress tolerance patterns include:
- ability to manage stress, knowledge of stress tolerance, sources of support, number of stressful life events in last year
- Value-belief pattern includes:
- values, goals, beliefs, spiritual practice, perceived conflicts in values