intro to comm final
Terms
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julia woods 8 principals of interpersonal communication
step 1 - we cannot not communcate
- step 2
- irreversibility
- step 3
- presence of ethical choices
- 4
- digital and analogue codes
- 5
- symmetrical and complementary relationships
- 6
- interpersonal communication develops and sustains relationships
- 7
- interpersonal communcation is not a panacea
- 8
- interpersonal communcation effectiveness can be learned
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PALO ALTO GROUPS AXIOMS OF INTERPERSONAL COMMUNCATION
1 - one cannot not communicate
- 2
- metacommunication
- 3
- punctuation
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what is interpersonal communication?
A - communication processes: self, perception, language, nonverbals, listening
- B
- relationship dynamics: emotions, communcation climate, conflict management, friendships, romantic relationships, family relationships
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george bateson in relational communcation
dual nature of messages -
a. report message
b. command message(statement about the relationship) -
listening is central to effective communcaiton.
obstacles to mindful listening -
.preoccupation
.prejudgement
.reacting to emotionally loaded language
.lack of effort
.failure to adapt listening styles - forms of non listening
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.pseudolistening
.monopolizing
.selective listening
.defensive listening
.ambushing
.literal listening - relational dialects (opposing tensions in all relationships)
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. autonomy/connection
. novelty/predictability
. oppenness/closedness