History Taking
Terms
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- Define chief complaint
- The reason the ambulance was called
- Define differential field diagnosis
- The list of possible causes for your patient's symptoms
- What determines the length and completeness of the patient interview?
- Whether the pt is critical or stable
- True or false: The ability to elicit a good history is not a big deal if you are good with your skills.
- False. The ability to elicit a good history lays the foundation for good patient care.
- If you are able to quickly look at a patients chart, what is some information you should note?
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Age
Sex
Race
Marital status
Address
Occupation
PMH and treatments - Define active listening
- The process of responding to your patient's statements with words or gestures that demonstrate your understanding.
- What are 3 active listening skills that should be developed?
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Facilitation
Refelction
Clarification - Developing good communication skills takes ____________ and ________________.
- time, practice
- What are elements of facilitated listening?
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Sincere eye contact
Concerned facial gestures
Leaning forward while you listen
Cues such as "Go on" or "I'm listening"
Sometimes strategic silence - Repeating the pts words, thus encouraging him to provide more information demonstrates what skill associated with active listening?
- Reflection
- When discussing a sensitive subject with your pt what is a way to earn their trust and make them feel at ease?
- Make them feel that the problem is not uncommon and that you understand
- Regardless of how you feel about your patients issue or the answers they give you, it is important to remain __________, __________________, ________________________.
- calm, objective, and nonjudgemental