Professionalism in Health Care Definitions
Terms
undefined, object
copy deck
- accountable
- accepts responsibility and the consequences of one's actions
- adaptive skills
- the ability to adjust to change
- basic skills
- fundamental aptitudes in reading, language, and math
- certification
- a credential from a state agency or a professional association awarding permission to use a special professional title; must meet pre-established competency standards
- character
- a person's moral behavior and qualities
- cliques
- small, exclusive circles of people
- collegues
- fellow workers in the same profession
- competence
- possessing necessary knowledge and skills
- confidentiality
- maintaining the privacy of certain matters
- conflict of interest
- an inappropriate relationship between personal interests and official responsibilities
- conflict resolution
- overcoming disagreements between two or more people
- conscience
- moral judgement that prohibits or opposes the violation of a previously recognized ethical principle
- consensus
- decision that all members agree to support
- constructive criticism
- viewing one's weaknesses in a way that leads to positive improvement
- contingency plans
- a backup plan in case the original plan doesn't work
- corporate compliance
- acting in accordance with laws and with a company's rules, policies, and procedures
- corporate mission
- special duties, functions, or purposes of a company
- corrective action
- steps taken to overcome a job performance problem
- critical thinking
- using careful analysis and objective judgement
- diligent
- careful in one's work
- discretion
- being careful about what one says and does
- dismissal
- involuntary termination from a job
- diversity
- differences, dissimilarities, variations
- dress code
- standards for attire and appearance
- dynamic
- in motion, energetic and vigorous
- empathetic
- relating to another person's emotions and situation
- ethics
- standards of conduct and moral judgement
- etiquette
- acceptable standards of behavior
- fraud
- intentional deceit through false information or misrepresentation
- front-line workers
- employees who have the most frequent contact with a companies customers
- goal
- an object or end that one strives to attain, an aim
- grammar
- system of word structures and arrangements
- group norms
- expectations or guidelines for group behavior
- HIPAA
- Health Insurance Portability and Accountability Act of 1996; national standards to protect the privacy of a patient's personal health information
- hostile workplace
- an uncomforable or unsafe work enviroment
- impaired
- a reduced ability to function properly
- inclusive
- a tendency to include everyone
- insubordination
- refusal to complete an assigned task
- integrity
- of sound moral principle
- interdependence
- the need to rely on one another
- interpersonal relationships
- connections between or among people
- job shadowing
- observing workers to see what their jobs are like
- journal
- a private, written record of a person's thoughts and experiences
- judgement
- comparison of options to decide which is best
- license
- a credential from a state agency awarding legal permission to practice; must meet pre-established qualifications
- loyal
- faithful to people that one is under obligation to defend or support
- manners
- standards of behavior based on thoughtfulness and consideration of other people
- mentor
- a wise, loyal advisor
- morals
- capability of differentiating between right and wrong
- multiskilled
- cross-trained to perform more than one function, often in more than one discipline
- networking
- interacting with a variety of people in different settings
- observations
- on-site learning experiences for students to view a "real-life" setting and take note of what occurs there
- occupational preferences
- the types of work and work settings that an individual prefers
- office politics
- clique-like relationships among groups of coworkers that involve scheming and plotting
- official transcripts
- grade reports that are printed, sealed, and mailed directly to the recipient to prevent tampering by the applicant
- optimists
- people who look on the bright side of things
- penmanship
- handwriting
- personal assessments
- questionnaires and tests that identify interests and evaluate abilities
- personal financial management
- the ability to make sound decisions about personal finances
- personal image
- the total impression created by a person
- personal management skills
- the ability to manage time, finances, stress, and change
- personal skills
- the ability to manage aspects of your life outside of work
- personal values
- things of great worth and importance
- perspective
- the manner in which a person views something
- pessimists
- people who look on the dark side of things
- postsecondary
- after high school
- potential
- an ability that can, but has not yet, come into being
- practicum
- a "real-life" learning experience obtained through working on-site in a health care facility while enrolled as a student (other terms: clinicals, externship, internship)
- priorities
- having precedence in time, order and importance
- problem solving
- using a systematice process to solve problems
- profane
- improper and contemptible
- punctual
- arriving for work on time
- reliable
- can be counted upon; trustworthy
- reputation
- a person's character, values, and behavior as viewed by others
- respect
- feeling or showing honor or esteem
- role model
- a person that another person aspires to be like
- samples room
- a place where health care facilities keep samples of drugs and medical supplies
- scope of practice
- boundaries that determine what a worker may and may not do a part of his or her job
- self-esteem
- belief in oneself; self-respect
- self-worth
- importance and value in oneself
- sexual harassment
- unwelcome, sexually oriented advances or comments
- stagnant
- without motion, dull, sluggish
- stress management
- the ability to deal with stress and overcome stressful situations
- synergy
- people working together in a cooperative action
- systems perspective
- stepping back to view an entire process to see how each component connects with the others
- time management
- the ability to organize and allocate one's time to increase productivity
- transferable skills
- skills aquired in one job that are applicable in another job
- trustworthiness
- ability to have confidence in the honesty, integrity and reliability of another person
- unethical
- a violation of standards of conduct and moral judgement
- vendors
- people who work for companies with which your company does business
- well groomed
- clean and neat
- whistle blower
- a person who exposes the illegal or unethical practices of another persone or of a company
- work ethic
- attitudes and behavior that supports good work performance