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MIST 2090

Terms

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Knowledge Worker
A Knowledge Worker is a professional who preforms knowledge work
Knowledge Work
Knowledge work is the intellectual activity that is preformed by people upon data, information and knowledge in order to discover business options

Often refered to as decision support
Information System
is an organized collection of people, information, business processes and information technology, designed to transform inpouts into output in order to achieve a goal
Business
an organization whith one or more people who:
1) decide upone one or more goals to pursue
2) work together to locate and organize resources
3) create processes in order to achieve the desired goal or goals
Transaction Processing System
(TPS)
What do they do? Capture and process transactions to make thema vailable to the organization

How does this create business value? Enables a business to efficiently and accurately track the transactions that are at the heart of all business activities- used to support decision making
Management Information System
(MIS)
What do they do? Provide timely information to decision-makers through processing and reporting features
How does this create business value? Timely reporting can enable managers to monitor critcal processes and to avoid costly mistakes
Decision Support System
(DSS)
What do they do? Provide analytical and visualization tools to support and enhance decision making
How does this create business value? Enables decision-makers to make decisions based on datd and to discover new business opportunities through the use of tools provided by the IS
Enterprise Resource Planning
(ERP)
Whst do they do? Integrate and standardize processes and centralize and standardize the storage and management of data
How does this create business value? Can reduce costs associated with duplication of processes and effote. Alos, can reduce decision-making mistakes made due to multiple versions of the same data, information and knowledge
Efficiency
Doing the thing right- getting the most outpt from a given input
Effectiveness
Doing the right thing- the goal or task is appropriate for the given situation
Productivity
Doing the right thing right- achieving an appropriate goal using the least amount of resources

Productivity = Efficiency + Effectiveness
Data
raw, unorganized facts
Information
data that's been processed (organized) so that it is useful to a decision-maker
Knowledge
Information plus the human ability to use or correctly apply the information. The "how-to" of knowledge is often based on experience
Explicit Knowledge and
Tacit Knowledge
Knowledge that is readily codified such as the knowledge in text books

Knowledge that is withing you that you gained though experience and through insight and discovver- gives business competitive advantage
Hardware
is the electronic and mechanical components that you can see and touch
Software
is the set of instructions that direct the hardware
Networking technology
increase the power of our devices by allowing us to share resources including hardware, software and information
computer network
Is bulit with nodes that can represent computer hardware and the network users, linked together by various types of hardware, software and communication media

Purpose: to share data, information, knowledge and IT resources
LAN and WAN
Local area Network and Wide area network
Peer to Peer Architecture
Each node is equally responsible for overseeing the functions of the network
The two nodes that are communicating with each other share the responsibility for making sure that the communication is carried out
There are no central computers or severs to make sure that the network is funnctioning correctly
Client/ Server Architecture
Each computer or application on the network is either a server or a client
Servers are computer with a lot of processing power that are dedicated to managin network operations and there will usually be more than one type of server on a network
Data Transmission
is the sending of data usinng electronic signals fomr one computer to another over a communication channel
Analog
Uses a continuous electronic signal that you can think of as a wave. Example: dial up internet
Digital
used to represent binary values
Trasmission speed
relates to how fast a single message can be transmitted between two nodes
Transmission capacity
relates to how many messages can be sent over the sonnection simultaneously
Bandwidth
is one way to measure data transmission
measures how much data can be carried during a givent ime period by a communications link and high bandwidth implies higher speed data transmission
Network Protocols
Protocols are rules that are agreed-upon so that computers can exchange data

Network protocols are similar int hat they are important in preparing the networked devices for communication with each other
Network Topologies
the topology (like a street map) of a network defines how the devices that are connected to the network are organized and how they communicate together
Network Opperating Systems
software that manages communication between computers via a network
(Peer to Peer or Client Server)
Network Application Software
similar to application software for stand alone personal computers
Any software that incorporates features and capabilities for communicating data over a network
Discovery
finding of data, informationa nd knowledge relevant to a task, problem, issue, opportunity etc.
Transformation
requires you to organize the results from discovery activities
Analysis
Thoughtful investigation and examination of the available data, information and knowledge
Synthesis
changing idead and parts into solutions and wholes, understanding into plans and actions
Communication
sharing your insights, plans and suggestions with others
decision
a choice you make about what actions you will take ( or not take) in a given situation and is the outptu of the decision making process
Structured decisions
a routine or repetitive decision suggestive of an accepted procedure for making the decision
Semi-structured decisions
a decision that combined elements of a structured and unstructured decision (where to live)
Unstructured Decisions
a novel, complex or consequential decision that suggests no obvious procedure to deal with the given situation
CARROTS
Complete, Accurate, Reliable, Recent, Objective, Timely, Source
IADD model
Investigate-Analyze-Decide-Do
IT Platform
Consists of hardware, software and network working together
ubiquity
existence or apparent existence everywhere at the same time- IT technology has the appearence of ubiguity
8
number of bits in a byte
System software
controls hardware related with a system
Supports the execution of application software
Two main types of system software
utility software and opperating software
utility software
provides additional tools to maintain and service your system i.e disk defragmentation
operating systems
coordinates and manages computer resources i.e windows
Application software
is a complete, self-contained program or set of programs that is available to the user to perform a specific job
Business Organizations
Organizations that consist of one or more people who
decide upon one or more goals to pursue
work together to locate and organize resources
creat processes in order to chieve the desired goal or goals
A systems view
organizations transform inputs into goods or services for their customers therby creating business value for themselves
A value chain view
organizations can be seen as a chain of activited each or which adds value or supports the addition of value to the firm's goods or services
A team is
a small number of people with complementary skills who are committed to a common purpose, performance goasla nad approach for which they hold themselves mutually accountable
How has God Blessed you life this semester
SO MANY WAYS!! New Friends, new ministries, revealing to me what I really WANT in my life and constantly challenging me to be a better Christian and not become stagnant
Julia
Clarke

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