MIS 250/350 ch4 vocab
Terms
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- Systems enabling users to make micropayments and purchases on the Web, accumulating a debit balance on their credit card or telephone bills.
- Accumulated Balance Digital Payment Systems
- A graphic display on a Web page used for advertising. The banner is linked to the advertiser's Web site so that a person clicking on it will be transported to the advertiser's Web site.
- Banner Ad
- Popular term for Weblog, designating an informal yet structured Web site where individuals can publish stories, opinions, and links to other Web sites of interest.
- Blog
- An abstraction of what an enterprise is and how the enterprise delivers a product or service, showing how the enterprise creates wealth.
- Business Model
- Electronic sales of goods and services among businesses.
- Business-to-Business (B2B) Electronic Commerce
- Electronic retailing of products and services directly to individual consumers.
- Business-to-Consumer (B2C) Electronic Commerce
- An organizational department responsible for handling customer service issues by telephone and other channels.
- Call Center
- Competition between two or more different distribution chains used to sell the products or services of the same company.
- Channel Conflict
- Business model where the Web site is an extension of a traditional bricks-and-mortar business.
- Clicks-and-Mortar
- Tracking data about customer activities at Web sites and storing them in a log.
- Clickstream Tracking
- The use of digital technologies to enable multiple organizations to collaboratively design, develop, build and manage products through their life cycles.
- Collaborative Commerce
- Tracking users' movements on a Web site, comparing the information gleaned about a user's behavior against data about other customers with similar interests to predict what the user would like to see next.
- Collaborative Filtering
- Electronic commerce Consumers selling goods and services electronically to other consumers.
- Consumer-to-Consumer (C2C)
- Currency that is represented in electronic form that moves outside the normal network of money.
- Digital Cash
- Systems that extend the functionality of existing checking accounts so they can be used for online shopping payments.
- Digital Checking
- Secure services for credit card payments on the Internet that protect information transmitted among users, merchant sites, and processing banks.
- Digital Credit Card Payment System
- Software that stores credit card, electronic cash, owner identification, and address information and provides this data automatically during electronic commerce purchase transactions.
- Digital Wallet
- The removal of organizations or business process layers responsible for certain intermediary steps in a value chain.
- Disintermediation
- Pricing of items based on real-time interactions between buyers and sellers that determine what a item is worth at any particular moment.
- Dynamic Pricing
- Systems used for paying routine monthly bills that allow users to view their bills electronically and pay them through electronic funds transfers from banks or credit card accounts.
- Electronic Billing and Payment Presentation System
- The direct computer-to-computer exchange between two organizations of standard business transactions, such as orders, shipment instructions, or payments.
- Electronic Data Interchange (EDI)
- The use of digital technologies, such as credit cards, smart cards and Internet-based payment systems, to pay for products and services electronically.
- Electronic Payment System
- Third-party Net marketplace that is primarily transaction oriented and that connects many buyers and suppliers for spot purchasing.
- Exchange
- Situation where the relative bargaining power of two parties in a transaction is determined by one party in the transaction possessing more information essential to the transaction than the other party.
- Information Asymmetry
- Payment for a very small sum of money, often less than $10.
- Micropayment
- The use of wireless devices, such as cell phones or handheld digital information appliances, to conduct both business-to-consumer and business-to-business e-commerce transactions over the Internet.
- Mobile Commerce (m-commerce)
- A single digital marketplace based on Internet technology linking many buyers to many sellers.
- Net Marketplace
- Electronic payment system for people who want to send money to vendors or individuals who are not set up to accept credit card payments.
- Peer-to-Peer Payment System
- Ad that opens automatically and does not disappear until the user clicks on it.
- Pop-Up Ad
- Another term for a private industrial network.
- Private Exchange
- Web-enabled networks linking systems of multiple firms in an industry for the coordination of trans-organizational business processes.
- Private Industrial Networks
- Sourcing goods and materials, negotiating with suppliers, paying for goods, and making delivery arrangements.
- Procurement
- Business models based purely on the Internet.
- Pure-Play
- Measurement of how many people a business can connect with and how many products it can offer those people.
- Reach
- The shifting of the intermediary role in a value chain to a new source.
- Reintermediation
- Measurement of the depth and detail of information that a business can supply to the customer as well as information the business collects about the customer.
- Richness
- The time and money spent locating a suitable product and determining the best price for that product.
- Search Costs
- A credit-card-size plastic card that stores digital information and that can be used for electronic payments in place of cash.
- Smart Card
- Online community for expanding users' business or social contacts by making connections through their mutual business or personal connections.
- Social Networking Sites
- Systems enabling consumers to make instant on-line payments to merchants and other individuals based on value stored in a digital account.
- Stored Value Payment Systems
- Business aggregating content or applications from multiple sources, packaging them for distribution, and reselling them to third-party Web sites.
- Syndicator
- The tailoring of Web content directly to a specific user.
- Web Personalization