I/O Psychology 2
Terms
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- What husband and Wife team researched human motion, which they called Therbligs?
- Frank and Lillian Gilbreth.
- What was the impetus for the emergence of I/O Psychology?
- Psychology with applied interests and concern for increasing industrial efficiency.
- What consist in the Organization Development part of I/O psychology?
- Maximize the satisfaction and effectiveness of individuals, work groups, and customers.
- What consist in the Quality of worklife part of I/O psychology?
- Redesigning of jobs to make them more meaningful and satisfying to the people who perform them.
- What consist in the Ergonomics part of I/O psychology?
- Designing tools, equipment, and machines that are compatible with human skills.
- When both the title and practice of psychology are regulated, the law is called?
- Licensing
- When only the title is regulated, the law is called?
- Cerification law.
- The process by which a professional practice is regulated by law to ensure quality standards are met to protect the public.
- Licensure.
- What were the two merging forces that gathered momentum before 1900?
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1. Pragmatic nature of some basic psychological research.
2. The desire of industrial engineers to improve efficiency - What Psychologist published a paper about how professional telegraphers develop skill in sending and receiving morse code?
- W.L. Bryan
- Who was consider a precursor of I/O psychology.
- W.L. Bryan
- Who stressed examining real skills as a base upon which to develop scientific psychology?
- W.L Bryan
- What consist in the Perfomance Appraisal part of I/O psychology?
- Determining the value of job performance to the organization.
- What are the four main work areas for I/O Psy?
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1. Academia(College, University) 37%
2. Consulting firms 38%
3. Government 7%
4. Industry 18% - What division of the APA represent I/O Psychology?
- Division 14 SIOP (Society of Industrial and Organizational Psychology.
- What's I/O Psychology.
- Professional practice that addresses psychological concepts and principles in the work world.
- What are the two sides of I/O?
- Professional / Science and Practice
- What is the Sci/Practice side of I/O dealing with.
- Scientfic methods are used to obtain behaviors.
- What's the Professional side of I/O concerned with?
- The application of knowledge to solve real problems in the world of work.
- What model is I/O education founded on?
- Scientist-Practitioner model, which trains them on both sci/practical app.
- What part of I/O psychologist do Universities hire?
- Scientists.
- What part of I/O do consulting firms hire?
- Practitioners.
- What part of I/O do business and government hire?
- A mixed.
- What are the 6 fields of I/O psychology?
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1. Selection and Placement
2. Training and Development
3. Perfomance Appraisal
4. Organization Develpment
5. Quality of worklife
6. Ergonomics - What do slection and placement consist of?
- Studying jobs and determining to what degree tests can predict performance in those jobs.
- What consist in the training and development part of I/O psychology?
- ID of employee skills that need to be enhaced to improve job performance.
- Three individuals who stand out as the founding fathers?
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1. Walter Dill Scott
2. Frederick W. Taylor
3. Hugo Munsterberg - What did Walter Dill Scott give to the cause?
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Talked to Chicago business leaders on the need to apply Psychology to advestising. He also wrote 4 books.
The theory of advestising
The Psychology of Advestising
Influecing men in business
Increasing human Efficiency in bussiness - Frederick W. Taylor was best for?
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Engineer by profession.
A book the Principles of scientific management.
Investigated by the interstate Commerce Commission, and the U.S. House of Representatives. - What was Hugo Munsterberg known for?
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His book "Psychology and Industrial efficiency" was div into 3 parts.
1. Selecting employees.
2. Designing work situations.
3. Using psychology in sales.
Some consider him the father.
Safe Trolley car operator reasearch. - Who was most involved in introducing Psychology in the war?
- Robert Yerkes. (President of the APA)
- What test did Robert Yerkes and other psychologists eventually developed?
- Army Alpha and the Army Beta, a special test for those that couldn't read.
- In 1917 the oldest andmost representative journal in the field of I/O psychology began publication?
- Journal of Applied psychology. The 1st article published addressed the Science vs. practice issue, still faced today.
- The bureau of salesmanship research was developed by who??
- Walter Bingham at the carnegie institute of technology.
- PSychological Corporation was founded by who?
- James Cattell in 1921.
- Between the wars what emerged.
- Salesmanship research and Psychological corporation.
- What was the Hawthorne studies?
- A joint venture between Western Eletric and several researchers from Harvard. Study to find the relationship beetween lighting and efficiency.
- What was the Hawthorne effect?
- A positive change in behavior that occurs at the onset of an intervention followed by a gradual decline, often to the original level of behavior.
- The results of the first hawthorne study lead to what 4 major studies?
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1.Relay assembly test room
2.Mass interviewing program
3.Bank iring observation room
4.Personnel counseling - Who chaired the advisory committee on classification of military during WWII?
- Walter Bingham
- What was the Army General Classification Test (AGCT)used for?
- During WWII a test developed for the selection and placement of military personnel.
- Psychologists also worked on the development and use of situational stress tests, a project undertaken by the US Office of Strategic Services (OSS). Why?
- To assess candidates for assignment to military intelligence units.
- What year was the divison of I/O psychology created?
- 1946
- Elton Mayo was founder of what movement?
- Human relations movement.
- What was Ghiselli and Brown (1955)responsble for?
- Personnel and Industrial Psychology.
- Engineering psychology is a fusion of what?
- Experimental and Industrial Psychology.
- Organizational behavior was a mix of what?
- Industrial psychology, social psychology, and Sociology.
- What's Classic theory thinking?
- Emerged in the 20th century. Focused on structural relationships in organizations.
- What's Neoclassic theory thinking?
- Born in the 1950's, but finding goes back to the hawthorne studies. They argued for more humanistic work in which people derive a sense of value and meaning from their jobs.
- What's System theory thinking?
- View an organization as exiting in an interdependent relationship with it's environment.
- What are the four basic components to any organization?
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1.A system of differentiated activites.
2.People
3.Cooperation toward a goal
4.Authority - What are the four major structural principles of organizational theory?
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1.Functional principle
2.Scaler Principle
3.Line/Staff Principle
4.Span-of-Control Principle. - Were any of the Classic organizational theorists Psychologist?
- No.
- Systems theory asserts that an organizational system is composed of these five parts.
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1.Indviduals
2.Formal organization
3.Small groups
4.Status and role
5.Physical setting - What is the armed services vocational apitude battery (ASVAB)?
- A test developed in the 1980's by I/O psychologists for the selection and placement of military personnel.
- In the 1980's Psychologists including I/O psycs changed to what thinking?
- Cognitive factors that cause behavior.
- I/O psychologist had to serve two ultimate authorities what are they?
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1. To perform high quality work, sci research, or services to clients.
2. Goverment scrutiny and evaluations I/O psycs had to accept the consequences of being legally accountablefor their actions. - What's cross cultural psychology?
- An area of research that's focus on people of other cultures and societies.
- An organization is?
- A group of people who perform tasks to produce goods or services.
- In the authors opinion, there are major schools of thought on organization what are they?
- Classic, Neoclassic, and System theories.
- What did Renis Likert bring to I/O?
- The attitude scale test.
- Who is the big four?
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Douglas Mcgregor
Chris Argyris
Fredrick Herzberg
Rensis Libert - Acording to Mcgregor and Herzberg-basic Y assumptions about people?
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1.Work is natural as play
2.People are capable of self-direction and self control.
3.People can be responsible
4.People can creatively solve organizational problems.
5.The intellectual potential of most employees is only partly utilized. - What book did Mcgregor write for America business men but the Japanese companies used it first?
- The human side of enterprise.
- What was Chris Angyris normal trends in human development?
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Passive= Active
Limted behavior= Sophisticated behavior
Limited time perspective=long term time
Subordinate= equal or better
Shallow interest= Deeper interest - What are the conqsequences of forcing child like behavior in the work enviroment?
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1.Turnover
2.Psychological defense mechanisms increase.
3.More Aggression
4.Sabotage - Fredrick Herzberg theories was based on case study. What was the source of bad feeling?
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1.Company policy
2.Work conditions
3.Technical supervision
4.Relationship with supervision - What was Herzberg sources of good feelings?
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1.Achievment
2.Advancement
3.work it self
4.Co-workers
5.Recognition
6.Responsibilty