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OSHS Bus Ed-Chapter 1

Terms

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integrated marketing communication (IMC)
combines all promotional tools into one comphrehensive, unified promotional strategy
interactive promotion
allows marketers to go beyond a "monologue" where sellers work together to create mutually beneficial exchange relationsips
viral marketing
term now used to describe everything from paying people to saying positive things on the Internet to setting up multilevel selling schemes whereby consumers get commissions for directing friends to specific Web sites
public relations
the management function that evaluates public attitudes, changes policies and procedures in response to the public's requests, and executes a program of action and information to earn public understanding and acceptance
word-of-mouth promotion
people tell other people about products that they've purchased
sales promotion
the promotional tool that stimulates consumer purchasing and dealer interest by means of short-term activities
trial close
consists of a question or statement that moves the selling process toward the actual close
product placement
paying to put products into TV shows and movies where they will be seen
blog
Short for weblog; an online diary that looks like a Web Page but it easier to create and update by posting text, photos, or links to other sites
push strategy
producer uses advertising, personal selling, slaes promotion, and all other promotional tools to convince wholesalers and retailers to stock and sell merchandise in this strategy
promotion mix
combination of promotional tools an organization uses
promotion
an effort by marketers to inform and remind people in the target market about products, and to persuade them to parcticipate in exchange
pull strategy
heavy advertising and sales promotion efforts are directed toward consumes so that they'll request the products from retailers in this strategy
infomercial
a full length TV program devoted exclusively to promoting goods or services
podcasting
means of distributing audio and video programs via the Internet that lets user subscribe to a number of files,also known as feeds, and then hear or view the material at the time they choose
publicity
any information about an individual, product, or organization that's distributed to the public through the media and that's not paid for, or controlled by, them seller
prospect
person who meets the qualifiying criteria
advertising
paid nonpersonal communication through media by organizations and individuals
sampling
letting consumers have a small sample of the product for no charge
personal selling
the face-to-face presentation and promotion of goods and services

Deck Info

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