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- The socio-cultural impact of tourism
- Tourism has made significant contributions to international understanding. It enhances international understanding, peace, prosperity, and universal respect for and observance of human rights and fundamental freedom for all without distinction as to race, sex, language, or religion. Tourism can be a very interesting sociocultural phenomenon.
- The five ages or periods of tourism
- 1. Pre-Industrial Revolution (prior to 1840) 2. The railway age 3. The automobile age 4. The jet aircraft age 5. the cruise ship age
- Describe ecotourism
- is focused more on individual values; it is "tourism with a conscience," sharing many of the same aspirations as sustainable tourism.
- leasing
- a contract granting the use of real estate for a number of years in exchange for rent
- Vertical integration
- the ownership of or linkage with suppliers of raw materials or airlines owning hotels
- hotel franchising
- allows a company to expand more rapidly by using other people's money than if it had to acquire its own financing.
- Describe the evolution of the major modes of travel
- Pre- industrial revolution: people sailed or walked. they would travel for the olympics, religious or trade reason. Rail: popular till 1920s because the bus and the car. Airlines - hub and spoke system . cruise ships
- Promoters of tourism
- Pacific Area Travel Association. State offices of tourism. City-level offices of tourism and convention centers. tour operators. travel agencies. commission caps. tour wholesalers and consolidators. national offices of tourism. destination management companies
- List the reasons why people travel
- Visiting friends and relatives, health, enlightenment, education, beauty, nature, and national parks, religion, indulgence, sports, festivals, shopping, fun of the trip, gaming, adventure, heritage, ecotourism, attractions
- partnerships
- Any venture in which two or more persons endeavor to make a profit
- The economic impact of tourism
- The total demand for travel and tourism will be $2,571 billion by 2010 or more than 10% of the world's gross national product. Travel and tourism is the world's largest employer and is the largest industry.
- Understand how internships, mentoring, and job shadowing aid those who choose the hospitality industry as a career path.
- Experience
- Discuss why service has become such an important facet of the hospitality industry.
- Given that approximately 70% of the U.S. and Canadian economies and an increasing percentage of other countries' are engaged in service industries, it is critical to offer guests exceptional service. With thousands of guest encounters, or moments of truth, each day, it is critical to incorporate service excellence in each hospitality organization
- Name the characteristics of the hospitality industry
- Depends on shift work. Strive for guest satisfaction. Services are mostly intangible. Inseparability. Perishability
- Tourism
- a dynamic, evolving, consumer-driven force and is the world's largest industry, or collection of industries, when all its interrelated components are placed under one umbrella: tourism, travel; lodging; conventions, expositions, meetings, events; restaurants, managed services; assembly, destination and even management; and recreation.
- Explain the corporate philosophy as we enter the 21st century
- The shift in emphasis from the production aspect of our business to the focus on guest-related services
- syndicates
- a group of investors