ch.6 vocab. page1
Terms
undefined, object
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- An informal commuincation.
- Memorandum
- A written document sent outside an organization.
- Business letter
- Understanding another persons feelings and motives.
- Empathy
- An agreement in which each side gives up some of its demands.
- Compromise
- Achange in tone or pitch.
- Inflection
- Sending and receiving messages and understanding and being.
- Communication
- Meaning expressed by facial expressions and body posturing.
- Nonverbal commuincation
- Words you use in your speech.
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Active vocabulary
- Bargaining by persuasion rather than argument.
- Negotiation
- A clash of strugel.
- Conflict
- To encourage group perfomance.
- Faciliate
- Third party to solve disputes.
- Arbitrator
- Pulling away from a volative situation.
- Withdrawal
- Words you understand when you read them.
- Recognition vocabulary
- Check for accracy.
- Monitor
- Rpeating the speakers ideas or thoughts in your own words.
- Parphrasing
- A reaction or response to what is said.
- Feedback