Managing Chap 18
MGMT 371
Dr. Frink
University of Mississippi
Dr. Frink
University of Mississippi
Terms
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- Language
- A shared system of vocal sounds, written signs, and/or gestures used to convey special meanings among members of a culture.
- Culture
- Unique pattern of shared assumptions, values, and norms that shape the socialization, symbols, language, narratives, and practices of a group of people.
- Organizational subculture
- Assumptions, values, and norms are shared by some - but not all - organizational members.
- Clan culture
- The behaviors of employees are shaped by tradition, loyalty, personal commitment, extensive socialization, and self-management.
- Multicultural organization
- A workforce representing the full mix of cultures found in the population at large, along with a commitment to utilize fully these human resources.
- Entrepreneurial culture
- The external focus and flexibility create an environment that encourages risk taking, dynamism, and creativity.
- Cultural diversity
- Encompasses the full mix of the cultures and subcultures to which members of the workforce belong.
- Ceremonies
- Elaborate and formal activities designed to generate strong feelings.
- Strong culture
- The more observable cultural elements project a single, consistent message.
- Shared assumptions
- The underlying thoughts and feelings that members of a culture take for granted and believe to be true.
- Awareness Training
- Designed to provide accurate information about the many subcultures present in the organization.
- Harassment training
- Aimed at ensuring that employees understand the meaning of harassment and the actions the company will take if someone complains of being harassed..
- Values
- The basic beliefs people hold about things that are important and meaningful and are stable over time.
- Socialization
- A process by which new members are brought into a culture
- Narratives
- The unique stories, sagas, legends, and myths in a culture.
- Symbol
- Anything visible that can be used to represent an abstract shared value or something having special meaning.
- Market culture
- The values and norms reflect the importance of achieving measurable and demanding goals, especially those that are financial and market based.
- Bureaucratic culture
- The behavior of employees is governed by formal rules and standard operating procedures, and coordination is achieved through hierarchical reporting relationships.
- Workforce demographics
- Employee characteristics such as ethnicity, age, and gender.
- Taboos
- Culturally forbidden behaviors.