Employment 2
Terms
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- What is control?
- Taking actions to ensure that the org. objectives are accomplished. It occurs at every level in a department but obviously the director has the most responsibility.
- What are we trying to achieve with employment?
- Retention!
- Who is most likely to be the most influential person in someones career?
- His/her first manager
- What is the turnover cost to replace a lost employee?
- $10,000 (need to take into account advertising costs, decreased productivity, lost business opportunities, lost revenue, decreased customer satisfaction, and decreased employee satisfaction)
- What are five common reasons employees leave their jobs?
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Corporate culture
Perceived lack of appreciation
Insufficient resources in the workplace
Lack of advancement opportunities
Inadequate compensation - What are some turnover factors?
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Limited growth opportunities
Lack of recognition
Lack of opportunity to express concerns/disatisfaction
Inflexible work conditions
Pay inequties
Limited autonomy - What should be accomplished during orientation and induction?
- Make the new employee feel welcome and a part of the staff ASAP, get them up to speed on policies and procedures, and make them productive contributors with minimum problems.
- How long can it take for a worker to become completely up to speed at a new job?
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Clerical- 8 weeks
Professionals- 20 weeks
Executives- 26 weeks - What are some myths regarding new employee orientation?
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1- the best newcomers can fend for themselves
2- massive info dump allows newcomers to obtain needed info
3- cursory intros are all that is needed
4- first assignments should be small, compact, and quickly achievable
5- mentors are best for getting newcomers integrated - How long do probationary periods usually last?
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Variable in length- anywhere from 30 days to 180 days
Allows for a quicker route to termination - Why is staff development necessary?
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Upgrade skills
Articulate/clarify expectations
Gain commitment/ownership
Foster group cohesion
Support pride
Recognition for work done
Mandated - What does a disability include according to the ADA?
- Any physical or mental impairment that substantially limits one or more major life activities OR a record of such impairment OR being regarded as an individual with such an impairment.
- Disability encompasses:
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Psychological disorders
Cosmetic disfigurements
Anatomical loss
Emotional disorders
Sensory impairments
Disease or infection - What does the ADA require of employers?
- To make necessary and reasonable accomodations that does not pose an undue hardship on the business.
- What is undue hardship?
- Action that is excessively costly, extensive, substantial or disruptive, or that would fundamentally alter the nature or operation of the business.