Performance reviews
Terms
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- What are the two aspects that are important during the performance appraisal cycle?
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Search for objective information that will provide people with a good sense of how they are performing within the organization.
Search for behaviors that are characteristic of the person. - Do managerial expectations influence performance and career progress?
- Yes- high expectations transmitted through feelings while low expectations are transmitted through silence and indifference.
- What are the stages of the performance appraisal cycle?
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Job expectations -->
Performance -->
Appraisal -->
Discussion/Plans - What are the specific parts of the performance criteria?
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Patient care
Documentation
Professional development
Communication
Critical aspects of the job include specific output levels, behaviors, and achievement of prior goals. - What are the main sources of PA input?
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Observation
Documentation
Other employees - What are the different types of appraisal forms?
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Essay
Rating scale
Critical incidents
Comparison to some standard
All should include some form of self-rating - What are common problems that occur during a PA?
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Arguments
Unexpressed hostility
Get lost in the form
Mistaken impressions
Combining with salary
Getting lost in trivia - What are the outcomes of the PA?
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Satisfactory (promote, focus on development)
Satisfactor (no promotion, maintain/develop)
Unsatisfactory (correctable, focus on improving)
Unsatisfactor (uncorrectable, either fire or tolerate) - What are the elements of progressive discipline?
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Inform regarding expectations
Counsel employee when not meeting expectations
Reprimand if problem persists
Discipline
Document - What are the levels of discipline?
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Verbal warning
Written warning
Suspension w/out pay
Termination