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chapter 8

Terms

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Flexible manufacturing
Designing machines to do multiple tasks so that they can produce a variety of products
Computer-integrated manufacturing (CIM)
The uniting of computer-aided design with computer-aided manufacturing
ISO 9000
The common name given to quality management and assurance standards
Facility location
The process of selecting a gepgraphic location for a company's operations
computer-aided design (CAD)
The use of computers in the design of products
just-in-time (JIT) inventry control
A production process in which a minimum of inventory is kept on the premises and parts, supplies, and other needs are delivered just in time to go on the assembly line
Process manufacturing
That part of the production process that physically or chemically changes materials
Materials requirement planning (MRP)
A computer-based production management system that uses sales forecasts to make sure that needed parts and materials are available at the right time and place
Progran evaluation and reviems technique (PERT)
A method for analyzing the tasks involved in completing a given project, estimating the time needed to complete each task, and identifying the minimum time needed to complete the total project
Mass customization
Tailoring products to meet the needs of individual customers
Intermittent process
A production process in which the production run is short and the machines are changed frequently to make different products
Assembly process
That part of the production process that puts together components
ISO 14000
A collection of the best practices for managing an organization's impact on the enviroment
Lean manufacturing
The production of goods using less of everything compared to mass production
Enterprie resource plannin (ERP)
A computer aplication that enables multiple firms to manage al of thier operations on the basis of a single, integrated set of corporate data
Gnatt chart
Bar graph showing production managers what projects are being worked on and what stage they are in at any given time
Statistical process control (SPC)
The process of taking staistical samples of product components at each stage of the production process and ploting those results on a graph. Any variances from quality standards are recognized and can be corrected if beyond the set standards
six sigma quality
a quality measure that allows only 3.4 defects per killion opportunities
Production
The creation of finished goods and services using the factors of production: land, labor, capital, entreprenuership, and knowledge
Facility layout
The physical arrangement of resources in the production process
Quality
Consistently producing what the customers wants while reducing errors before and after delivery to the costomer
Form utility
The value added by the creation of finished goods and services, such as the value added by taking silicon and making computer chips or putting services together to create a vacation package
Computer-aided manfacturing (CAM)
The use of computers in the manufacturing of products
Purchasing
The function in a firm that searches for quality material resources, finds the best suppliers, and negotiates the best price for goods and services
Critical path
In a PERT network, the sequence of tasks that takes the longest time to compete
Statistical quality control (SQC)
The process some managers use to continually monitor all phases of the production process to assure that quality is being built into the product from the beginning
Continuous process
A production process in which long production runs turn out finished goods over time
Operations management
A specialized area in management that converts or transforms rescources into goods and services
production management
The term used to describe all the activists managers do to help their firms create goods

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