motivation
Terms
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- McGregors
- theory of how managers view workers X and Y
- Y
- work is natural, dislike of work is a conditioned response to the environment; committed worker whose committment is a function of REWARD; if job is structured correctly, worker will acheive more
- H&O's JCM (job characteristics model)
- skill variety, task identity, task significance, autonomy, feedback
- herzberg
- hygiene and motivators; money is NOT a motivator; the best you get with hygiene is NEUTRAL
- task significance
- the degree to which the job impacts the lives or work of other people
- job enlargement
- combining a series of tasks or parts of jobs into one broad permanent job
- 3 motivation theories
- needs, environment, how we think
- environment theorists
- McGregor, Hackman and Oldham
- job enrichment
- allowing the worker more independence, deciding how to allocate resources necessary for job and making decisions on how to do the work; decrease role of middle mgmnt
- job rotation
- moving workers from one job to another to increase the number of tasks any employee can perform without increasing the complexity of any one job
- task identity
- degree to which a job requires the completion of a whole task or identifiable piece of work
- autonomy
- degree to which the job provides substantial freedom and discretion to the individual in scheduling work
- skill variety
- degree to which a job requires a variety of different activities so the worker can use a number of different skills
- how we think/ motivate according to temperment
- good ol boy, shy person, know it all, self centered what's in it for me, conservative plodder, the procrastinator
- most powerful reward
- satisfaction of ego and self-actualization
- feedback
- the degree to which the employee carrying out the work receives direct and clear information about the effectiveness of their performance
- McClellen's Acquired needs
- acheivement, affiliation, power; we all have various levels of these needs that depends on our early life experiences
- X
- inherent dislike for work; dislike responsibility, little ambition; want job security most of all; authoritative manager
- Job design for motivation (apply H&O)
- job simplification, rotation, enlargement, enrichment
- job simplification
- jobs minimized to the smallest number of task possible
- needs theorists
- maslow, herzberg, McClellen
- maslow's heirarchy
- physiological, safety, belonging, esteem, self-actualization; attempt to define the self-actualized person
- contemporary maslow
- what do i get, what support do i get, do i belong, how can i grow