CIS FINAL CH 11
Terms
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- Records all financial activity from billing customers to paying employees
- Accounting
- Plans, prices, promotes, sells, and distributes the organizations goods and services
- Marketing
- Focuses on people: Hiring, Training, Promoting, and any number of human centered activites with a organization
- Human Resources
- Creates finished goods and services using raw materials and personnel
- Production
- Indetifies, investigates, and develops new products and services
- Research
- ___ manage and monitor the employees or workers, those who actually produce the goods and services.
- Supervisors
- ____ managers deal with control, planning, decision making
- Middle Management
- ___ managers are concered with long range planning
- Top Management
- records day-to-day transactions such as customers orders, bills, inventory levels, and production output
- Transaction Processing System (TPS)
- Summarizes the detailed data of the transaction processing system in standard reports from middle-level managers.
- Management Information System (MIS)
- Provides a flexible tool for analysis
- Decision Support System (DSS)
- Easy to use system that presents info in a very highly summarized form
- Executive Support System (ESS)
- Keeps track of the TPS: sales order processing, accounts receivable, Inventory and purchasing, accounts payable, and payroll.
- General Ledger.
- A team formed to address large problems
- Group Decision Support System
- Programs designed to work behind the scenes to handle detailed operating procedures
- System Software
- Data within the organization
- Internal Data
- Data gathered from outside the organization
- External data
- Distribute, communicate, and create infomration
- Information workers
- Distribute and communicate information
- Data Workers
- Create information
- Knowledge workers
- Designed to support data workers.
- Office Automation Systems (OAS)
- Programs designed to schedule, plan, and control project resources
- Project Managers