Final Exam Terms
Terms
undefined, object
copy deck
- Affinity-Seeking Strategies
- Strategies for getting other people to like you
- Attribution Theory
- Theory that explains how you generate explainations for peoples behavior
- Buber's Classification of Relationships
-
I-Thou and I-It relationships
Interpersonal and impersonal - Circumplex Model of Family Interaction
- Model of the relationships among family adaptability, cohesion, and communication
- Communibiological Approach
- Theoretical perspective that suggests people's communicaition behavior can be predicted based on personal traits and characteristics that result from their genetic or biological background
- Conflict Managment Styles
- Consistant Pattern or approach you use to manage dissagreement with others
- Avoidance
- Managing conflict by backing off and trying to side-step it
- Accomodation
- Managing conflict by giving into the demands of others
- Competition
- Managing Conflict by stressing winning the conflict at the expense of the other person
- Compromise
- Managing conflict by attempting to find the middle ground
- Collaboration
- Managing conflict by using other oriented strategies to achieve a posative solution for all
- Culture Shock
- Feeling of stress and anxiety a person experiences when encountering a culture different from his own
- Conflict
- Expressed struggle that occurs when people cannot agree on a way to meet their needs or goals
- Self Concept
- A person's subjective description of who he or she is
- Self Esteem/Self Worth
- Your evaluation of your worth or value based on your perception of your skills, abilities, talents, and appearance
- Family
- Unit made up of any number of persons who live in reltionship with one another and who are usually kin
- Interpersonal Communication
- A distinctive, transactual for of mutual influence, usually for the purpose of managing relationships
- Denotative Meanings
- Restrictive or literal meaning of a word
- Connotative Meaning
- Personal and subjective meaning of a word
- Eqilibrium Theory
- No Definition Yet
- Ethnocentrism/Parochialism
- Belief that your cultural traditions and assumptions are supperior to those of others
- Expectancy Violations Theory
- Theory that you interperet the messages of other based on how you expect others to behave
- Facial Management Techniques
- On next cards
- Natural Family
- Mother, Father, and their biological children
- Blended family
- Two adults and their children who are from previous marriages
- Single-Parent Family
- One parent raising one or more children
- Extended Family
- Relatives such as aunts, uncles, cousins, grandparents, and unrelated persons who are part of a family unit
- Family of Origin
- Family in which a person is raised
- Fundamental Attribution Error
- Attributing another person's behavior to internal, controllable causes rather than to external, uncontrollable causes
- General Other Perspective
- Aperspective that uses observed or imagined info about a group of people to predict a person's behavior
- Specific Other Perspective
- A perspective that uses info that a person can observe about another person to predict their behavior
- Guidelines For Self Disclosure
- small increments, less to more personal, reciprocal, risky, needs trust, enhances relationships
- Hall's High Context Culture
- Culture that derives much info from non verbal and environmental cues
- Hall's Low Context Culture
- Culture that derives much info from words of a message and less info from non verbal cues
- Halo Effect
- Attributing a variety of posative qualities to those you like
- Horn Effect
- Attributing a variety of negative qualities to those you dislike
- Hofstede's Dimensions
-
Masculinity/Femmininity
Uncertainty avoidance
Power Distance
Individualism - Enculturation
- Process of communicating agroups culture from generation to generation
- Acculturation
- Process through which an individual aquires new beliefs by coming into contact with another culture
- How Self is developed
-
Interaction with Individuals
Association with Groups
Roles You Assume
Self Labels
Your Personality - Indirect Termination Strategies
- Attempts to break up a relationship without explicitly expressing the desire to do so
- Direct Termination Strategies
- Explicit Statements of the desire to break up a relationship
- Impersonal Relationships
- occurs when we treat people as objects or when we respond to their roles
- Johari Window Model
- Model of self disclosure that reflects the movement of info about yourself from blind and unknown to hidden and open
- James's Selves
-
Material Self:Physical elements
Social Self:Self shown through others
Spiritual Self:Introspections about morals and values - Listening Barriers
- Self Absorbsion, Unchecked emotion, criticism, info overload, external noise, listener apprehension
- Litening and Gender
- UNC Study, Men knew Details, Women knew big picture and emotional things
- Mediated Communication
- Communication with others established or maintained through media
- Negotiation Strategies
-
Win-Lose:no compromise
Win-Win:other oriented, problem solving - Perceptual Barriers
-
Overgeneralizing/simplifying, Stereotyping, Imposing Consistancy, Focusing on the negative, Fundamental attribution error,
Self-Serving Bias - Legitimate Power
- Based on respect for a person's position
- Referent Power
- Comes from attraction to another person, or the charisma a person posesses
- Expert Power
- Based on a person's knowledge and experience
- Reward Power
- Based on a person's ability to satisfy our needs
- Coercive Power
- Based on the use of snctions or punishments
- Predicted Outcome Value Theory
- People are most attracted to relationships that potentially have greater rewards/benifits than costs
- Primacy
- Emphasis on the first peice of info observed about another
- Recency
- Emphasis on the last peice of info observed about a person
- Principles of Communication
- Connects us to Others, Is Irreversible, Is Complicated, Has Rules, Has content and relationship dimensions
- Schutz’s basic human/interpersonal needs
-
Need for inclusion
Need for control
Need for affection - Self-fulfilling Prophesy
- A prediction about your future actions that is likely to come true because you believe it will
- Self-Serving Bias
- The tendency to percieve ones own behavior as more posative than others' behavior
- Social Exchange Theory
- A theory that claims people make relationship decisions by assesing and comparing the costs and rewards
- Social Information Processing Theory
- Explains how people use information they recieve from others via email and other electronic media to develpo relationships with others
- Social Learning Theory
- Theory of human behavior that suggests we can learn how to adapt and adjust our behavior towards others, how we act is not genetic
- Social Penetration Theory
- Model of self-disclosure and relational development that reflects both depth and breadth of shared information
- Stages of Conflict
-
Prior Conditions Stage
Frustration Awareness Stage
Active Conflict Stage
Resolution Stage
Follow Up - Stages of Listening
-
Selecting
Attending
Understanding
Remembering
Responding - Stages of Perception
-
Selecting
Organizing
Interpreting - Stages of Reltaionship Development
-
Preinteraction Awareness
Initiation
Exploration
Intensification - Symbolic Interaction Theory
- People make sense of the world based on their interactions with others; also people are bound through common use of symbols
- Types of Listeners
-
People-Oriented
Action-Oriented
Content-Oriented
Time-Oriented - Types of Love
-
Sexual Love (Eros)
Short Term (Ludis)
Platonic (Storge)
Manic (Mania)
Pragmatic (Pragma)
Spiritual (Agape) - Types of Lying
-
Deception by ommission
-Concealment
Deception by commission
-white lies, exaggeration
Baldfaced Lies - Types of Nonverbal Communication
-
Emblems (substitute for word)
Illustrators (accompany words)
Affect Displays (emotional)
Regulators (control flow)
Adaptors (Satisfy need) - Types of Sexual Harassment
-
Quid Pro Quo
Hostile Environment - Types of Stereoetypes
-
Auto (own culture)
Hetero (observation w/o judging)
Sociotype (based on fact) - Work Communication
-
Upward Communication
Downward Communication
Horizontal Communication
Outward Communication - Communication as Action
- sourcw through channel to reciever
- Communication as Interaction
- Same as action with feedback
- Communication as Mutual Transaction
- Message and feedback happens at the same time
- Word Barriers-Bypassing
- Confusion caused by the same words meaning different things to different people
- Word Barriers-Malapropism
- Confusion of one word or phrase that sounds similar to it
- Word Barriers-Polarization
- Describing what you observe in terms of extremes with no gray area
- Word Barriers-Restricted Code/Jargon
- Set of words that have particular meaning for one person, group, or culture
- Word Barriers-Allness
- Tendency to use language to make unqualified, untrue generalizations
- Word Barriers-Static Evaluation
- A pronouncement that does not take the possibilit of change into consideration