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Organizational Behavior - Chapters 1 & 2


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Organizational Behavior
the study of individual behavior and group dynamics in organizations.
the call to competition, contest, or battle
the transformation or modification of an organization and/or its stakeholders
favorable times or chances for progress and advancement
dynamics on organizations (3)
psychosocial, interpersonal and behavioral
Variables that affect human behavior (6)
jobs, work design, communication, performance appraisal, organizational design, organizational structure
Internal Perspective
Examining individuals history and personal values
External Perspective
examining surrounding externaml events and environmental forces
Interdisciplinary Influences (6)
psychology, sociology, engineering, anthropology, medicine, management
an organizations mission, purpose, or goal for existing
the human resources of the organization
The manner in which an organization's work is designed at the micro level
The tools, nowledge and/or techniques used to transform inputs into outputs
Formal Organization
the official, legitimate and most visible part of the system
Informal Organization
the unofficial and less visible part of the system
Four challenges to managers relating to change in organziations
globalization, workforce diversity, ethics and character, technological innovation
Objective Knowledge
knowledge that results from research and scientific activities
Skill Development
the mastery of skills essential to succesful functioning in organizations
an individual's or organization's held nationally is strongly in consciousness
the world is free from national boundaries and that it is a borderless world
Multinational organizations
organization recognized in doing business in several countries
the global viewpoint supercedes national issues
Expatriate manager
a manager who works in a coutnry other than his home country
Consequential Theory
An ethical theory that emphasizes the consequences or results of behavior
Rule-Based Theory
an ethical theory that emphasizes the character of the act itself rather than its consequences
Character Theory
an ethical theory that emphasizes the character, personal virtues and integrity of the individual
Distributive Justice
fairness of the outcomes that individuals receive in an organization
Procedural Justice
fairness by which the outcomes are allocated in an organization
Social Responsibility
the obligation of an organization to behave in ethical ways
Expert System
computer-based application using a representation of human expertise in a specialized field of knowledge to solve problems
transmitting work from a home computer to the office using a modem
Satellite offices
large facilities broken into smaller workplaces near employees' homes

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