FMgtch19
Terms
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- group
- consists of two or more people who interact regularly to accomplish a common purpose or goal
- functional group
- a permanent group created by the organization to accomplish a number of organizational purposes with an unspecified time horizon
- informal or interest group
- created by its members for purposes that may or may not be relevant to those of the organization
- task group
- a group created by the organization to accomplish a relatively narrow range of purposes within a stated or implied time horizon
- team
- a group of workers that functions as a unit, often with little or no supervision, to carry out work-related tasks, functions, and activities
- roles
- the parts individuals play in groups in helping the group reach its goals
- role structure
- the set of defined roles and interrelationships among those roles that the group members define and accept
- role ambiguity
- arises when the sent role is unclear and the individual does not know what is expected of him or her
- role conflict
- occurs when the messages and cues composing the sent role are clear but contradictory or mutually exclusive
- role overload
- occurs when expectations for the role exceed the individual's capabilities to perform
- norms
- standards of behavior that the group accepts for and expects of its members
- socialization
- generalized norm comformity that occurs as a person makes the transtion from being an outsider to being an insider in the organization
- cohesiveness
- the extent to which members are loyal and committed to the group; the degree of mutual attractiveness within the group
- informal leader
- a person who engages in leadership activities but whose right to do so has not been formally recognized by the organization or group
- conflict
- a disagreement among two or more individuals or groups