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mgt ch14 midtrm 2


undefined, object
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human resource management
the set of organizational activites directed at attracting, developing, and maintaining an effective workforce.
human capital
flects the organization's investment in attracting, retaining, and motivationg an effective workforce.
title VII of the civil rights act of 1964
forbids discrimination on the basis of sex, race, color, religion, or national origin in all areas of the employment relationship
adverse impact
when minority group memebers pass a selection standard at a rate less than 80 percent of the pass rate of majority group members
equal employment opportunity commission
charged with enforcing title VII of the civil rights act of 1964
age discrimination in employment act
outlaws discrimination against people older than forty years old; passed 1967 amended in 1987 and 1986
affirmative action
intentionally seeking and hiring qualified or qualifiable employees from racial, sexual, and ethnic groups that are underrepresented in the organization
americans with disabilities act
prohibits discrimination against peopole with disabilities
civil rights act of 1991
amends the original civil rights act, making it easier to bring discrimination lawsuits while also linitig punitive damages
fair labor standards act
sets a minimum wage and requires overtime pay for work in excess of forty hours per wiik; passed in 1938 and amended frequently since then
equal pay act of 1936
requires that men and women be paid the same amount for doing the same job
employee retirement income security act of 1974
sets standards for pension plan management and provides federal insurance if pension funds go bankrupt
family and medical leave act of 1993
requires employers to provide up to 12 weeks of unpaid leave for family and medical emergencies
national labor relations act
passed in 1935 to set up procedures for employees to vote on whether to have a union; also known as the wagner act
national labor relations board
established by the wagner act to enforce its provisions
labor management relations act
passed in 1947 to linit union power, also known as the taft-harley act
occupational safety and health act of 1970
directly mandates the provision of safe working conditions
employment at will
a traditional view of the work place that says organizations can fire their employees for whatever reason they want; recent court judgements are limiting employment at will
job analysis
a systematized procedure for collecting and recording information about jobs within an organization
replacement chart
lists each important managerial position in the organization, who occupies it, how long he or she will probably remain in the position, and who is or will be a qualified replacement
employee information system (skills inventory)
contains information on each employee's education, skills, experience, and career aspirations; usually computerized
the process of attracting individuals to apply for jobs that are open
internal recuriting
considering current employees as applicants for higher-leel jobs in the organization
external recuriting
getting people from outside the organization to apply for jobs
realistic job review
provides that applicants with a real picture of what performing the job that the organization is trying to fill would be like
determining the extent to which a selectin device is really predictive of future job performance
teaching operational or technical employees how to do the job for which they were hired
teaching managers and professionals the skills needed for both present and future jobs.
performance appraisal
a formal assessment of how well an employee is doing his or her job
behavorially anchored rating scale
a sophisticated rating method in which supervisors construct a rating scale associated with behavorial anchors
360 degree feedback
a performance apprasial system in which managers are evaluated byeveryone around them -their boss, their peers, and their subordinates
the financial remuneration given by the organization to its mployees in exchange for their work
job evaluation
an attempt to assess the worth of each job relative to other jobs
things of value other than compensation that an organization provides to its workers
labor relations
the process of dealing with employees who are represented by a union
collective bargaining
the process of agreeing on a satisfactory labor conduct between management and a union
grievance procedure
the means by which a labor contract is enforced
knowledge workers
workers whose contributes to an organization are based on what they know

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