mgt ch13 midtrm 2
Terms
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- organization change
- any substantive modification to some part of the organization
- planned change
- change that is designed and implemented in an orderly and timely fashion in anticipated of future events
- reactive change
- a piecemeal response t circumstances as they develop
- enterprise resource planning
- a large scale information system for intergrating and synchronizing the many activities in the extended enterprise
- business process change (reengineering)
- the radical redesign of all aspects of a business to achieve major gains in cost, services, or time
- organization development (OD)
- an effort that is planned, organization-wide, and managed from the top, intended to increase organizational effectiveness and health through planned interventions in the organization's process, using behavorial science knowledge.
- innovation
- the managed effort of an organization to develop new products or services or new uses for existing products or services
- radical innovation
- a new product, services, or technology that completely replaces an existing one.
- incremential innovation
- a new product, service, or technology that modifies an existing one.
- technical innovation
- a change in the appearance or performance of products or services, or of the physical processes through which a product or service passes
- managerial innovation
- a change in the management process in an organization
- product innovation
- a change in the physical characterisitics or performance of an existing product or service or the creation of new ones.
- process innovation
- a change in the way a product or service is manufactured, created, or distributed
- intrapreneurs
- similar to entrepreneurs except that they develop new businesses in the context of a large organization.