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mgt ch13 midtrm 2


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organization change
any substantive modification to some part of the organization
planned change
change that is designed and implemented in an orderly and timely fashion in anticipated of future events
reactive change
a piecemeal response t circumstances as they develop
enterprise resource planning
a large scale information system for intergrating and synchronizing the many activities in the extended enterprise
business process change (reengineering)
the radical redesign of all aspects of a business to achieve major gains in cost, services, or time
organization development (OD)
an effort that is planned, organization-wide, and managed from the top, intended to increase organizational effectiveness and health through planned interventions in the organization's process, using behavorial science knowledge.
the managed effort of an organization to develop new products or services or new uses for existing products or services
radical innovation
a new product, services, or technology that completely replaces an existing one.
incremential innovation
a new product, service, or technology that modifies an existing one.
technical innovation
a change in the appearance or performance of products or services, or of the physical processes through which a product or service passes
managerial innovation
a change in the management process in an organization
product innovation
a change in the physical characterisitics or performance of an existing product or service or the creation of new ones.
process innovation
a change in the way a product or service is manufactured, created, or distributed
similar to entrepreneurs except that they develop new businesses in the context of a large organization.

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