mgt ch 11 mdtrm 2
Terms
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- centralization
- the process of systematically retaining power and authority in the hands of higher level managers
- decentralization
- the process of systematically delegating power and authority throughout the organization to middle and lower level managers
- delegation
- the process by which a manager assigns a portion of his or her total workload to others.
- span of management
- the number of people who report to a particulart manager
- departmentalization
- the process of grouping jobs according to some logical arangement
- job enrichment
- an alternative to job specialization that involves increasing both the number of tasks the worker does and the control the worker has over the job
- job enlargement
- an alternative to job specialization that involves giving the employee more tasks to perform
- job rotation
- an alternative to job specialization that involves systematically moving empoyees from one job to another
- job design
- the determination of an individuals work related responsibilities
- organization structure
- the set of elements that can be used to configure an organization
- organizing
- deciding how best to group organizational activities and resources
- job specialization
- the degree to which the overall task of the organization is broken down and divided into smaller component parts.
- job characteristics approach
- an alternative to job specialization that suggests that jobs should be diagnosed and improved along five core dimensions, taking into account both the work system and employee preferences
- work team
- an alternative to job specialization that allows an entire group to design the work system it will use to perform an interrelated set of tasks
- functional departmentalization
- grouping jobs involving the same or similar activities
- product departmentalization
- grouping activities around products or product groups
- customer departmentalization
- grouping activities to respond to and interact with specific customers or customer group
- location departmentalization
- grouping jobs on the basis of defined geographic sites or areas
- chain of command
- a clear and distinct line of authority among the positions in an organization
- authority
- power that has been legitmized by the organization
- coordination
- the process of linking the activities of the various departments of the organization
- pooled interdependence
- ehen units operate with little interaction; their output is simply pooled
- sequential interdependence
- when the output of one unit becomes the input for another in sequential fashion
- reciprocal interdependence
- when activities flow both ways between units
- line position
- a position in the direct chain of command that is responsible for the achievement of an organization's goal
- staff position
- a postion intended to provide expertise, advise, and support for line positions
- adminsitrative intensity
- the degree to which mangerial positions are concentrated in staff positions