ISOM Quiz III Chpt 12
Terms
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Refers to an single information system that facilitates business processes and functionalities on an enterprise level
Includes a collection of systems supporting specific functions such as CRM, Supply Management, Finance, Accounting, Sales, Manufac - Integrated Enterprise Information System
- Four ways to implement an Integrated Enterprise ARE
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1) ERP
2) Best of Breed
3)Custom Developed Enterprise IS
4)Mixed Approach - Where ___ suites such as SAP, Oracle Applications, or M1, provide function-specific modules integrated into a larger system
- ERP
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A collection of function-specific commercial off-the-shelf software (COTS) systems
Challenging integration process - best of breed
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Either as a collection of custom-developed units that are custom-integrated
Or as a single fully-integrated custom-developed multi-functional system - Custom Developed Enterprise IS
- At the heart of all ___systems is a database, when a user enters or updates information in one module, it is immediately and automatically updated throughout the entire _____
- ERP; system
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ERP systems must integrate various organization______ and be:
______ and ____ - processes; modular; open
- ERP solutions are popular because
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ERP is a logical solution to the mess of incompatible applications that had sprung up in most businesses
ERP addresses the need for global information sharing and reporting
ERP is used to avoid the pain and expense of fixing legacy systems - Many companies purchase modules from an ___ vendor, an ___ vendor, and a ___ vendor and must integrate the different modules together
- ERP; SCM; CRM
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If the business process is a "______" ERP module probably can support it
If the business process is _____(adds competitive advantage) - ERP module probably can not support it
ERP is not the ___ ___ to achieve integrated systems - commodity; original; only way