Comm Theory Test 3

Start Studying!

Terms

undefined, object

copy deck

Selective Exposure: The tendency people have to avoid information that would create cognitive dissonance because itâ€™s incompatible with their current beliefs.
Postdecision Dissonance: Strong doubts that we feel after making an important, close-call decision that is difficult to reverse.
Minimal Justification: when you give someone the minimum amount of evidence to change their mind; this is good because over incentive would cause people to question
Counterattitudinal Advocacy: Publicly urging others to believe or do something that is opposed to what the advocate actually believes; the beets story
Self-consistency: The amount of dissonance we feel is directly related to the effort s/he has invested in the behavior.
Personal Responsibility for Bad Outcomes (the New Look): The dissonance comes from a guilty conscience.
Self-affirmation to Dissipate Dissonance: High self-esteem can reduce dissonance.
Cognitive Dissonce Theory (CDT): the distressing mental state caused by inconsistency between a personâ€™s two beliefs or a belief and an action
Cognitive Dissonance happens where there's a difference between what?: beilefs and actions
What kind of theory is cognitive dissonance?: objective from the socio-psychological tradition
What is ethnography?: used for studying cultures, observing them, and participating/immersing in the culture
what is thick description?: It comes out of ethnography. It finds the meanings behind actions of a culture. It is "thick" because it studies more than just one area
What is an artistic proof?: something the speaker made up that he or she wants to persuade is true
What is an inartistic proof?: hard data, scientific evidence
What are the five canons?: Style, delivery, arrangement, invention, memory
Why is memory an important canon?: Because persuasion is most successful when people remember a point
What are the three occasions for rhetoric?: Deliberative, Forensic, Epideictic
What is the major time focus for deliberative?: the future
What is the major time focus for forensic?: the past; answers if something was just or unjust
Why do we call ethos, pathos, and logos artisic proofs?: people use evidence to support their claim, but language must be used to do so becuse evidence can't speak for itself
What is an experiment about minimal justification?: the study about paying people to lie about tedious tasks
What is actual group productivity?: the potential amount of work a group can do minus the productivity losses, which are inevitable
What is the functional perspective?: describes and predicts task-group performance when 4 communication functions are fulfilled
What are the 4 communication functions that need to be fulfilled in a group?: 1: Analysis of the Problem
2: Goal Setting
3: Identification of Alternatives
4: Evaluation of Positive and Negative Characteristics
Verbal interaction in group decision making allows group members to what?: 1. Distribute and pool information
2. Catch and remedy errors
3. Influence each other
Promotive communication in decision-making groups: calls attention to one of the four decision-making functions (when everyone is on task with no other focus or distractions)
Disruptive communication in a decision-making group: impedes the group membersâ€™ ability to achieve the four decision-making functions
Counteractive communication in a decision-making group: gets the group members back on track
Culture?: webs of significance; systems of shared meaning
Cultural performance?: actions by which members constitute and reveal their culture to themselves and others; an ensemble of texts
Thick description?: a record of intertwined layers of common meaning that underlie what a particular people say and do
What are the three questions ethnographers strive to answer?: 1. who people within a culture think they are
2. what they think they are doing
What are the three questions an ethnographer strives to ask?: 1 who people within a culture think they are
2 what they think they are doing
3 why they think they are doing it
What is a metaphor?: "we aren't coworkers, we're family"
"we aren't coworkers, we're a team"
"we are well oiled machine"
Corporate stories?: Carry management ideology and reinforce company policy
Personal Stories?: Told by employees to put themselves in a favorable light
Collegial stories?: Positive or negative stories about others; descriptions of how things really work
Ritual?: Texts that articulate multiple aspects of cultural life, often marking rites of passage or life transitions
What is the culture of disney?: They are all "cast members"
Corporate colonization?: Encroachment of modern corporations into every area of life outside the workplace
Information model to define communication?: communication is a means for the transmission of information about the real world
Communication model to define communication?: language is the principal medium through which social reality is created and sustained
Codetermination?: Collaborative decision making; participatory democracy in the workplace
Managerialism?: A systematic logic, set of routine practices, and ideology that values control over all other concerns; loses the sense of flexibility (no exceptions to the rules)
Systematically distorted communication?: when people are required to speak in a certain way that restricts what they want to say
consent?: The process by which employees actively, though unknowingly, accomplish managerial interests in a faulty attempt to fulfill their own
Discursive disclosure?: Suppression of conflict; when people hold back from saying things that might be helpful but they don't want to seem critical
Involvement?: everyone has something to offer; making everyone feel useful (in a good scenario everyone can give suggestions, but in a bad scenario they don't have a voice)
Participation?: All people of different power levels being able to collaborate
Rhetoric?: the ability to see, in any given situation, the available means of persuasion
invention?: Providing evidence to support an argument; evidence does not speak for itself (ethos, pathos, logos)
Style?: Manner in which you go about your message
arrangement?: introduction, body, conclusion (where you put the different parts of your argument)
Delivery?: talking to someone in person makes a difference compared to calling someone
Syllogism?: it is a logical argument; similar to axioms and theorems; if all SLU students are billikens and Kris is a SLU student, then in conclusion, Kris is a Billiken
Aristotle's "Golden Mean"?: speakers should have a balance of being steady without being forceful, should be appropriate in all contexts
Ethos?: person's credibility who is presenting the info, are the right people saying this?
Pathos?: use of emotion (most powerful way to manipulate)
Logos?: Logic of the connection between the claim/argument and the data/evidence; rationality
What is the significance of learning the terms of different types of stories?: It gives us a more authentic represenation
Why is Rhetoric an objective theory instead of subjective?: even though communication is interpretive, in Rhetoric, the idea behind it is if the speaker has ethos, pathos, logos; the liklihood of persuasion depends on a formula you follow
What is consent?: when workers unknowingly promote the goals of an organization. In doing so, the workers may believe they are helping themselves, when really they are helping the company as a whole

Start Studying!

Deck Info

Number of cards 62

Created By annebeck