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ib ch12

Terms

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logistics
management of the physical flow of products from the point of origin as raw materials to end users as finished products.
income elasticity
sensitivity of demand for a product relative to changes in income.
market research
collection and analysis of information used to assist managers in making informed decisions.
secondary market research
process of obtaining information that already exists within the company or that can be obtained from outside sources.
primary market research
process of collecting and analyzing original data and applying the results to current research needs.
trade show
exhibition at which members of an industry or group of industries showcase their latest products, study activities of rivals, and examine recent trends and opportunities.
trade mission
itnernational trip by government officials and business people that is organized by agencies of national or provincial governments for the purpose of exploring international business opportunities.
focus group
unstructured but in-depth interview of a small group of individuals (8-12 people) by a moderator to learn the groups attitudes about a company or its product.
consumer panel
research in which people record in personal diaries, information on their attitudes, behaviours, or purchasing habits.
environmental scanning
ongoing process of gatehring, analyzing, and dispensing information for tactical or strategic purposes.

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