Chapter 3 Becoming a Helper
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- Are you listening?
- -listen with your whole self -accept conversation ball and send it back -help draw the other person out by posing brief questions that show you're listening -develop a sensitivity for waht is left unsaid in most messages: inner thoughts that words often hide -listen without being judgmental-provide unconditional acceptance
- Qualities of Effective Helpers
- -awareness of self and values -awareness of cultural experiences -ability to analyze the helper's own feelings -ability to serve as a model and influence for others -altruism -strong sense of ethics -responsibility