Glossary of ISOM Quiz III Chpt 10

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Created by ddeetz

The supply chain has three main links:
1)Materials flow from suppliers and their “upstream” suppliers at all levels

2)Transformation of materials into semifinished and finished products through the organization’s own production process

3)Distribution of products to customers and their “downstream” customers at all levels

upstream means towards _______

downstream mean towards ______

supplier; consumer
Factors Driving SCM:
Consumer Behavior

-the ability to view all areas up and down the supply chain
-not possible without IT
-bullwhip effect - occurs when distorted product demand information passes from -one entity to the next throughout the supply chain (can result in excessive or insu

companies can respond to demanding and changing customers through supply chain enhancements enabled by IT (e.g. demand planning software using statistical and forecasting techniques)
Consumer Behavior
increased competition and adoption of IT advances in supply chain management, makes any organization that is ignoring its supply chain modernization at risk of becoming obsolete
as the pace of business increases, an organization's supply chain must respond efficiently, accurately, and quickly (both the increases in the pace of business, and the consequent responses in the supply chain are IT driven)
DSSs allow managers to examine performance and relationships over the supply chain and among:
Other factors that optimize supply chain performance

uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain
--SCP depends entirely on information for its accuracy
Supply chain planning (SCP) software
automates the different steps and stages of the supply chain
--SCE can be as simple as electronically routing orders from a manufacturer to a supplier
Supply chain execution (SCE) software
The following are the SCM industry best practices
1)Make the sale to suppliers

2)Wean employees off traditional (outdated) business practices

3)Ensure the SCM system supports the organizational goals

4)Deploy in incremental phases and measure and communicate success

5)Be future oriented

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