BS Ch.10
Terms
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- What is empathy?
- Emmpathy involves relating to another on such a level that you can identify with his or her feelings.-to relate in an experience of a same emotion.
- What is sympathy?
- To feel sorry/
- What is the most important form of communication?
- Listening
- How many common barriers to empathy are there?
- Seven
- What is feedback?
- It can be broadly defined as any form of insight from an external point of view.
- What is assertiveness?
- It is the ability to honestly express your oppinions, feelings, attitdues, and rights-without undue anxiety and in a way that does not infringe upon the rights of others.
- What are the three components of emphasizing assertiveness?
- Empathy/validation; explanation of the problem; Precise resolutions.
- What are the five steps of listening?
- Reception, Attention, Perception, Assignment of meaning, and Response.
- What is response?
- It is the meaning you assign the data will correspond with a particular intellectual and emotional reaction. Like a node or a question.
- What is altruism?
- It is selflessness, or unselfish concern for others welfare of others.
- What is Narcissism?
- Excessive love and admiration for oneself
- Who wrote the book the Culture of Narcissim-American Life in an Age of Diminishing Expectations?
- Christopher Lash
- What was Christopther Lash trying to analyze?
- The repercussions-to explore the effects of gradual, long-term shifts in the sructure of cultural authority on the individual.
- What is the first step of conscientous behavior?
- It involves making a distinction between one's personal perspective regarding an issue with the perspectives of others.
- What is entitlement?
- When a person has been conditioned to believe that all of their needs deserve to be met and full appreciated by others.