Glossary of Alondra Ch.6
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- A written document sent outside an organization.
- Business letter
- An agreenment in which each side gives up some of its demand.
- Pulling away from a volatile situation
- To encourage group performance.
- Meaning expressed by facial expressions and body posturing
- Non Verbal Communication
- The statement or situation in which a word is used.
- An informal communication.
- Understanding another person's feelings and motives.
- Third party to solve disputes.
- Bargaining by persvaaasion rather than argument.
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