Glossary of SNCO 14 Comm 1 Prep
Created by lippardr
- Factor in planning communication
- Analyze your audience
- Who is the sending audience
- Person or org you are communicating on behalf of
- Who is the receiving audience
- Person or group receiving the communication
- Questions you should ask yourself about your sending audience:
- Will my communication be in synch with organizational policy?
- Question you should ask yourself about your sending audience
- Am I communicating the intended message?
- Question you shold ask yourself about your seending audience.
- Will the organization be embarrassed by what I write or say?
- 2 questions to consider when analyzing receiving audience
- Who will be my audience? Why should this concern us?
- Why should this concern us?
- Our comm should be appropriate for the audience
- What does the audience know about the subject and why is that important?
- The more they know the less explaining you need to do
- What’s there background (Career field, length of service, level of education)?
- Knowing their background will help you match your comm to the audience (Example) if you\'re speaking to civilians you may want to omit the military jargon.
- Will the audience be receptive or hostile?
- If the audience is hostile or skeptical you need to be more persuasive in your comm.
- After analyzing the audience next
- Choose a topic
- Narrowing your topic will do the following:
- Allow adequate coverage of the material, focus your attention on a specific area, require less research, provide a better chance for the audience to get your intended message
- Next part of planning communication:
- Determining purpose
- Benefits of knowing purpose: Ensures your comm.
- does what you intended, helps you organize your thoughts, focuses your comm, Identifies what you want the receiving audience to do with your comm.
- Purposes for communication (4)each.
- To Inspire, To Direct, To Inform, To Persuade
- Use purpose statement:
- Lets audience know the reason for your comm.
- 3 types of appeal:
- Establish common ground, Empathy, Let them know what\'s in it for them,
- Techniques of organizing:
- Generating and refining content, Choosing a pattern of organization, Developing the into, body and conclusion, Using transitions
- Use an outline:
- To arrange main and supporting ideas in a visible framework that permits you to see and test your logic on paper
- 2 types of outlines:
- Vertical and Horizontal
- After completing the outline the next step is to:
- Generate a rough draft
- Patterns to choose from when organizing your comm:
- Chronological, Spatial/Geographical, Cause/Effect, Problem/Soution, Sequential, Topical, Comparision/Contrast, Reasoning/Logic
- Events, problems, or proceeding in sequence to another point. Simplest and most commonly used approach in writing.
- Starting at a poin in space and proceeding in sequence to another point.
- Shows how one or more ideas, actions, or conditions leads to other ideas, actions or conditions.
- Pattern used to identify and describe a problem or issue and then discuss possible soultuions to the problem or techniqes for resolving an issue.
- to describe a sequence of steps necessary to complete a technical procedure or process
- Commonly used to present general statements followed by numbered listings of subtopics to support, explain, or expand the statements
- Use this style when you need to discuss similiarities and/or differernces between topics, concepts, or ideas.
- Used when your mission is to present research that will lead you down the path to you point of view.
- Order in which a speech is delivered:
- Steps are
- Introduction is:
- Attention step (opening), A purpose statement (what you\'re going to talk about and why the audience should listen), Overview (road map of what\'s to follow)
- Attention step techniques:
- A rhetorical question, Quotation,
- Purpose Statement:
- Purpose of your speech
- Conclusion includes:
- Briefly summarize your main points, Don’t introduce any new information
- Tell your audience what you want them to do with the information
- Tie your closing remark back to your opening statement, Provide a strong sense of finality and convince the audience you\'ve reached the destination
- Major transitions:
- Signal to the audience that you are traveling to a new point
- Effective transitions should:
- Mention the point just discussed, Relate that point to the objective of purpose of the communication, Introduce the next main point
- Factors to consider when planning communicating:
- Analyze your audience,
Choose your topic,
Determine your purpose, Gather your support
- Techniques of organizing a communication:
- Generate and refine ideas, Choose a pattern of organization,
Develop the intro,
body and conclusion,
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