Glossary of Interpersonal Communications Deck

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Created by DylanGlow

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What is a basic definition of Interpersonal Communications?
A process that includes all aspects of personal interaction, contact, and exchange between individuals or among group members
What are some skills to use in order to become better at Interpersonal Communications?
Listening, asserting, influencing, persuading, empathizing, sensitivity, and etcetera.
Does Interpersonal Communications include body language?
Yes, it includes body language, verbal, and other non-verbal communications.
What are the four communication styles of Interpersonal Communications?
The WHAT style, (or Action). The HOW style, (or Process).
The WHO style, (or People).
The WHY style, (or Idea).

Describe the "linear model" in regards to Interpersonal Communications.
The linear model consists of one sender and one receiver. The encoding process begins at the sender which then travels the channel of the message reaching the destination of the receiver where the decoding process begins. All the while the message travels the channel noise is interfering with the ideally portrayed message occasionally causing a distorted decoding process.
What is the definition of a sender?
A sender is the source of a message.
What is definition of a receiver?
The receiver is the intended target of the message.
What is the definition of a message?
A message may be written, spoken, or unspoken and is intended to be delivered from the sender to the receiver.
What is the definition of the channel?
The channel is the pathway from which the message travels.
What is a very general definition of noise?
Noise is anything that interferes or distorts the message.
What is "physical noise"?
Physical noise, (or external noise), is anything outside of the receiver that makes the message difficult to understand. (IE: Loud noises, T.V., Wind, Snoring.)
What is Physiological Noise?
Physiological noise are biological influences on the portrayed message. (IE: A stutter, accent, or hearing difficulties.)
What is psychological noise?
Psychological noise, (or internal noise), are biases, prejudices, or emotions regarding the person or message.
What is semantic noise?
Semantic noise is any noise having to do with different applied meaning to the message due to jargon, cultural differences, or cultural connotations.
The Interactional Model, in regards to Interpersonal Communications, is categorized by what?
The Interactional Model is categorized by feedback. (Verbal or nonverbal)
Communication takes place in a context. What are the four contexts?
Physical context (Tangible environment),
Cultural context (Shared, personal, and learned life experiences of a group with common set of values, norms, traditions)
Socio-emotional context (Relationships between/among parties),
Historical context (What were previous messages?)

What is shared meaning?
Shared meaning is the intended meaning for both, or multiple, parties to interpret in the same way.
Do words have meanings?
Not exactly; we create meaning as the message unfolds.
What are four functions of of Communication?
1.Gaining information about each other
2.Understanding information
3.Establishing identity
4.Fulfilling interpersonal needs

What is the Social Penetration Theory?
Social Penetration Theory says we attempt to gain information about others, peeling down to deeper and deeper layers, so that we can interact with others more effectively.
What does relationship information apply to?
Relationship Information refers to how a message is said.
What does content information refer to?
Content Information refers to the surface level meaning of a message.
What two ways do we help establish identity?
Roles and Face.

The roles we play in relationships help us establish identity

So does the face, the public self-image we present to others

What is self disclosure in a nutshell?
Self disclosure is the act of relaying information about ourselves to others. (IE: Our dreams, goals, favorite food, preference in clothing, etcetera.)
Self disclosure can be both conscious and sub-conscious.
Why do we tend to be careful about what we self disclose?
Because we do not want to be judged negatively.
What is the Johari Window and who created it?
The Johari Window is a tool used in order to better realize our own interpersonal communication skills and relationships. It was created by Joseph Luft and Harry Ingham.
What are two key concepts behind the Johari Window?
Individuals can build trust between them by disclosing information about themselves.

They can learn about themselves and come to terms with personal issues with the help of feedback from others.

What are the four parts of the Johari Window?
The open, hidden/secret, blind, and unknown/unconscious.
What is "Ethics" in a nutshell?
A type of moral decision making, determined in part by society/culture.

Perceived rightness or wrongness of action or behavior.

Perception utilizes how many of the five senses?
Perception includes all FIVE of our senses in various situations.
What is perception in a nutshell?
Perception is the process of making sense of the world around us.
What are the four stages of perception and in what order?

What is "selecting" in regards to perception?
It is the act of attending to some stimuli, ignoring others.
What is "organization" in regards to perception?
It is categorizing stimuli to make sense of them.
What is "interpreting" in regards to perception?
It is the process of assigning meaning to the stimuli.
What is "retrieving" in regards to perception?
It is recalling information we have stored in our memories.
Stereotyping comes from what step of perception?
Stereotypes come from the organization step of perception.
What are some influences on perception?
Culture, Gender, Gender Roles, Physical Make-Up, Technology, Self Concept, and etcetera.
What are some basic configurations of self-concept?
Relatively fixed set of perceptions we hold of ourselves.

Everything we believe about ourselves.

Emerges from our interpersonal interactions with others.

Can change over time as a result of our interpersonal interactions.

What is self-esteem?
Self-esteem is our evaluation of who we believe we are.
What is self-fulfilling prophecy?
Self-fulfilling prophecy refers to something happening because we expect it to happen.
Is self-fulfilling prophecy self-imposed or other-imposed?
It is both. What we think and do and what others think and say affect our self-concept and then affects self-fulfilling prophecy.
What impression is the strongest and most lasting?
The 1st impression is almost always the strongest.
What are some good identity-management skills to recognize and utilize?
Be Attentive to Timing, Concentrate on the Message, Stay Culturally Aware, Practice Self-Monitoring, and etcetera.

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